Reviews
There was an issue with my truck within 4 months of my
There was an issue with my truck within 4 months of my purchase, however then made it right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tim, Thank you for letting us make things right with your truck! Should any other concerns arise, please don't hesitate to reach out to us at Lithia Toyota of Springfield.
Great customer service and always willing to help.
Great customer service and always willing to help. They are very knowledgeable about the vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, Shanna! We look forward to taking care of your future service and sales needs at Lithia Toyota of Springfield. Safe travels!
My contacts have been for contract oil changes and key
My contacts have been for contract oil changes and key fob battery replacement. The people who have handled those tasks have friendly, efficient, and communicative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kel, thank you for your continued business and your kind words! We appreciate your confidence in our team and we look forward to welcoming you back to Lithia Toyota of Springfield next time.
Courteous and non-aggressive salesmen.
Courteous and non-aggressive salesmen. They had the best prices and selection in town on used cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for choosing Lithia Toyota of Springfield for your car-buying needs. We aim to achieve a genuine and professional experience for each and every customer that walks onto our lot. Therefore, your feedback regarding our team is greatly appreciated.
I was empressed that one technician did the whole
I was empressed that one technician did the whole service. Great change. Now things should not be missed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback makes our day! We're happy to hear you enjoyed the service performed by our team. Thank you for choosing Lithia Toyota of Springfield and we look forward to your next visit!
Great followup service with the service department.
Great followup service with the service department. Once in the express service bay, tire rotation and oil change was fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our dedicated team is happy to help! Thank you for choosing Lithia Toyota of Springfield.
Great experience- nice to have a dealer treat you like an
Great experience- nice to have a dealer treat you like an adult- i saw my car on line great response and the car was everything you said
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Larry, thank you for sharing your great feedback about your recent experience with us! We're always happy to help and we hope to welcome you back to Lithia Toyota of Springfield in the future.
I have bought three Toyota vans from this dealership and
I have bought three Toyota vans from this dealership and they given me almost what I wanted. They are good. They stand behind what they sell and I'll keep going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for giving us a great review and loyal business. We look forward to working with you again at Lithia Toyota of Springfield!
Honest , courteous service.
Honest , courteous service. Finished in a timely manner. Kept me up dated on the progress.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for placing your trust in our Lithia Toyota of Springfield team! We strive for timely service and courteous customer care. Therefore, we're pleased to see this reflected in your review. We look forward to your next visit!
We have been coming to Lithia Toyota since 1998 for
We have been coming to Lithia Toyota since 1998 for service and cars. I still have the Tacoma I bought in that year. 480,000 and still going strong
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to Lithia Toyota of Springfield since 1998! It's amazing to hear about the longevity of your Tacoma with 480,000 miles and counting. We look forward to continuing our relationship and supporting all your automotive needs in the future!