Reviews
Lithia Toyota of Springfield was extremely easy to work
Lithia Toyota of Springfield was extremely easy to work with. The sales staff were knowledgeable and polite. Wouldn’t hesitate to buy here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a smooth experience with our team at Lithia Toyota of Springfield! Thank you for your kind words, and we look forward to assisting you again in the future.
They were very nice and helpful.
They were very nice and helpful. Very informative also. I haven't any problems so far.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you've enjoyed your Lithia Toyota of Springfield experiences! Our team looks forward to providing you with more first-class visits in the future. See you next time!
Great service, highly recommended Always feel well
Great service, highly recommended Always feel well taken care of at a reasonable price. Thanks Lithia service team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're pleased to hear that our Lithia Toyota of Springfield service team took great care of you. We appreciate your recommendation and look forward to serving you again!
Fair and ethical pricing in the excellent service
Fair and ethical pricing in the excellent service department. Appointments easy to obtain and not too far in the future. An upholstery tear was astonishingly well done by a subcontractor. However a few days later, I came in for an oil change. The wait time in the queue is long but understandable. The time in the service bay was long, too long. Nothing special, just an oil change. Yes, other items were checked (tires, filters, etc ) but it was many, many minutes before the oil was replaced. The wait time to pay after the service was completed was long, too. I should have been into the bay and out in 15 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for sharing your experience with Lithia Toyota of Springfield. We're glad to hear that our pricing and service department met your expectations, but we apologize for the extended wait times during your recent visit. Your feedback is valuable, and we'll work on improving efficiency in our service process. We appreciate your patience and hope to serve you better next time! Thank you, Greg Ziolkowski - Service Manager - gregziolkowski1@lithia.com
Outstanding dealership.
Outstanding dealership. Everyone we dealt with was friendly, listened to our needs and opinions. Extremely knowledgeable about all aspects of their products.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Lithia Toyota of Springfield! We're delighted to hear that our team provided friendly and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!
Everything was great.
Everything was great. Extra words to fill the 15 word minimum. Everything was great. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Tyler! Our service team's happy to hear everything was great at your recent Lithia Toyota of Springfield visit. Thank you for choosing us and we look forward to serving you again in the future!
We stopped to look at a replacement tow car.
We stopped to look at a replacement tow car. They had what we wanted taken in on trade, day before. No pressure, up front info, easy buy, made the day. Always treated with respect and all questions answered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Enrbierman, We're happy to hear that your experience at Lithia Toyota of Springfield was respectful and straightforward. Thank you for choosing us, and we hope you're enjoying your new tow car!
They were very helpful and made sure everything was done
They were very helpful and made sure everything was done on the car that needed to be done. Stephanie Cantrell was amazing and was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback! We're delighted to hear that Stephanie and the team at Lithia Toyota of Springfield provided such helpful service. Please let us know how we can serve you in the future!
The process was easy and uneventful.
The process was easy and uneventful. Paperwork was very easy and fairly quick. No hassle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your smooth car-buying experience at Lithia Toyota of Springfield! We're happy to have had the opportunity to earn your business. Enjoy your new ride!
People are polite and work complete in a timely manner.
People are polite and work complete in a timely manner. Very happy with service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to have met your service expectations at Lithia Toyota of Springfield! Thank you for the kind review and top-tier rating. Please come see us again soon!