Reviews
The dealership was very professional and knowledgeable
The dealership was very professional and knowledgeable about their business and very helpful with their customers.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Lisa, Thank you for the positive feedback! We're glad to hear that our team at Lithia Toyota of Springfield provided a professional and helpful experience. We appreciate your support and look forward to earning your 5 stars at your next visit!
Kind caring for every need we have had,All the
Kind caring for every need we have had,All the individuals we've dealt with know the answered and been glad to help us! Thx so much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Janny, We truly value your business at Lithia Toyota of Springfield. Therefore, we're pleased to see this level of service was present at your recent visit. We look forward to serving you again in the future!
The Lithia service department is friendly, efficient,
The Lithia service department is friendly, efficient, timely. I am never dissatisfied with the service I receive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the service department at Lithia Toyota of Springfield! We're glad to hear that our team consistently meets your expectations.
Great customer care!
Great customer care! Mike in service came through with honesty and integrity! He actually advocated for me to get work done under warranty before i said a word! Much obliged.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mike provided such outstanding service at Lithia Toyota of Springfield! It's great knowing he went above and beyond to ensure your needs were met. Thank you for sharing this experience with us!
Always punctual and courteous, we enjoy working with the
Always punctual and courteous, we enjoy working with the folks at the dealership and service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars! We're delighted to hear that you enjoy working with our team at Lithia Toyota of Springfield! Your kind words about our punctuality and courtesy mean a lot. Thanks for choosing us, and we look forward to serving you again soon!
They are always fabulous!
They are always fabulous! Thank you so much! I’ll see you next time , thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the shout-out for great service, Dave! We'll see you next time at Lithia Toyota of Springfield!
Excellent fast service, courteous, reliable.
Excellent fast service, courteous, reliable. Ordered and replaced battery, very satisfied. Would recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joann, We're pleased to hear that you had a satisfying experience with our team at Lithia Toyota of Springfield. We appreciate your business and thank you for recommending us!
Service manager Ken has wealth of knowledge, great
Service manager Ken has wealth of knowledge, great resource for troubleshooting issues. Mike was easy to coordinate with. Both easy to speak with. Gave answers straight and actively sought cost efficient ideas to help get most out of situation. Jermey did the hard work replacing heads on V6 and ensuring anything suspect replaced (engine bay looks brand new on ‘02 Tacoma). Cost was better than 2 other mechanic shops and came with warranty. Not your typical overpriced dealership service center trying to sell me everything. Felt genuine care in dealing with the problem. Ken was particularly helpful painting scenarios and offering options. Appreciate the care. Recommend using this service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kevin, We're delighted to hear that Ken and the team at Lithia Toyota of Springfield provided you with such a positive experience. It's great to know they offered genuine care and cost-efficient solutions for your Tacoma. Thank you for recommending us!
Best dealership around.
Best dealership around. I’ll always bring my Toyota back for service here, too. Everyone is helpful and friendly. Service is quick. Super easy drop-in oil changes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our team at Lithia Toyota of Springfield has earned your trust and made servicing your vehicle a breeze. We look forward to seeing you again for those easy drop-in oil changes!
I might be able to get the work done cheaper somewhere
I might be able to get the work done cheaper somewhere else, but I believe in having my Toyota serviced at a Toyota service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Lithia Toyota of Springfield with your vehicle's service needs! We appreciate your loyalty and are committed to providing top-notch care for your Toyota.