Reviews
Great service & wonderful sales staff!
Great communication & professional, competent, salespersons. Answered all questions quickly and accurately. Fantastic sales team that focused on customer satisfaction!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christina, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, John Geraci | Service Manager
Lithia Dodge Klamath Falls
You took all day with me and made the vehicle work within my budget means. You were accommodating to my 7 year old the entire time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, John Geraci | Service Manager
Great service
The care and response by the service staff especially Ken. I was called when service was completed. Very pleased with service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Geraci | Service Manager
Great Service from John Nichols
Doing business with John Nichols I was having major concerns about how I was going to pay for having to have 2 batteries replaced in my Jeep compass John introduced me to Sunbit and helped me with the procedure for applying Thank You John
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this lovely review, Gloria! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, John Geraci | Service Manager
Fast Service
Fast service and great communication! They got my car in fast and had it fixed and ready to go in record time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Michael. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, John Geraci | Service Manager
I like the service!
There are good service managers. They have a good diesel technician. I really enjoyed the waiting room and the nice coffee machine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department, Susan. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Geraci | Service Manager
Friendly people, eager to help you
very friendly and eager to help you. Very knowledgeable and polite. They make it a pleasure to keep coming back to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Christopher Walker | General Manager
Professional Staff & great service
Quick Service & professional staff which sometimes these days are hard to find. Even though the facilities were being remodeled, they were still clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Charles. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, John Geraci | Service Manager
Lithia Ram KF was great too us
I liked the low pressure sales approach from Kaulin. Jim B in finance was a pleasure to work with. I ended up spending more than intended but honestly was fine doing it. No BS and I never felt manipulated
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Arik, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, John Geraci | Service Manager
Great service
When I got there, he said I needed something else done to the car. I said I'm on oxygen and I only got 3 hours. They were done and I had extra time on my oxygen. Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Patrice! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, John Geraci | Service Manager