Reviews
Car buying experience
Sales men were courteous and very helpful. Not to pushy. Very personable . They were able to answer all of our questions . Their follow up has been great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Lithia Chrysler Jeep Dodge Klamath Falls and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Brandon Berg | General Sales Manager
great service, clean enviroment
the way the workers treated me like I was someone special, and the speediness that they did it. Nice waiting area real clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Geraci | Service Manager
Great experience for an out of state purchase
Th sales team Jim, Bailey and Edward were all really great. As an out of state buyer their experience was helpful at closing the the deal and their handling of the paperwork and processing was exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, James. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with the sales team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandon Berg | General Sales Manager
Great experience
The price was unbeatable & although there was some hiccups with the process everything was taken care of professionally and prompt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christopher Walker | General Manager
Regular maintenance
Definite Service was fast and did a good job. I would definitely recommend to our friends. We will be bringing our Jeep in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Lithia Chrysler Jeep Dodge Klamath Falls provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, John Geraci | Service Manager
Great experience
Professional, courteous, competent, fair pricing. They took care of my order and purchase needs very well, especially considering the supply chain delays they had to contend with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christopher Walker | General Manager
Great dealership and staff. Thank you.
EgKaren my sales rep was great.paid attention to my questions d helped me thur the process of. Buying my beautiful new truck. We had a great time plus we talked about other things her dad was a Vietnam vet and so was I. She made me feel very comfortable and that was nice. She is very smart and helped me with tech. Issues. I would highly recommend you pay her a visit.also Scott was very helpful making sure the process went without any problem. I also would like to compliment the dealership and all the staff and management for a pleasant and efficient operation. At no time did I fee.l pressured or rushed. Had a great time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Karen and Scott were able to meet your needs. At Lithia Chrysler Jeep Dodge Klamath Falls, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Anthony Rose | General Sales Manager
Awesome service
Went to look at a vehicle ended up buying they are very well organized and knowledgeable and reasonable price. Would buy from them again and recommend to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Rose | General Sales Manager
Always get great service and in a timely manner.
They were informative and took care of everything in a timely manner. The guys have always been great when I come in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Matthew Snipes | Service Manager
Best place ever
Outpatient he was with me when I didn’t make a decision right away he was more than patient and then when I finally came back and decided to make the purchase he is more than willing to help me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Matthew Snipes | Service Manager