Reviews
Great service clean facility fast service friendly
Always professional and kind the waiting area is clean and comfortable everyone is always very friendly everything is done in a timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Matthew Snipes | Service Manager
Great service
Friendly. Quick. Nice waiting area. And don’t give me crap like the ford dealership I will continue to come here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matthew Snipes | Service Manager
Great experience everything was clean and everybody was nice
Great people working there. Awesome experience !!!!!!!!!! Great prices I got what I wanted for my vehicle. And the vehicle I picked up with what is in excellent condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence, first and foremost thank you so much for leaving this fantastic review! At Lithia Chrysler Jeep Dodge Klamath Falls, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your car and can't wait to see you again soon! Sincerely, Christopher Walker | General Manager
Excellent service,thoughtful staff
The speed at which service was completed. How through the mechanics and service writer were in taking care if my service needs and explaining the comments in the printout. The service techs were very kind and helpful getting me out and back into my vehicle ,especially since the ice and snow was so bad.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Thomas, we value our customers and we look forward to seeing you down the road. Sincerely, Matthew Snipes | Service Manager
service was great and fast
quick service and no waiting. Was only there about 2 hrs. All the staff was amazing. making sure i was taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that out staff assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Matthew Snipes | Service Manager
Customer service
Randy Goodrich was a wonderful salesperson who went above and beyond for us. We are very happy with our new jeep renegade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback regarding your experience at Lithia Chrysler Jeep Dodge Klamath Falls and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Anthony Rose | General Sales Manager
Making my morning a good one
Friendy staff and comfortable atmosphere..the attention to detail is on point. Great coffee and everyone was very attentive..thank goodness for small town service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Matthew Snipes | Service Manager
Friendly staff
Service was great. Polite friendly and prompt even tho short staffed. Waiting area comfortable and welcoming. Thank you very much.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Matthew Snipes | Service Manager
Great service
The employee was efficient at getting my service done quickly. They also communicated great and discussed any issues that might have occurred
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Matthew Snipes | Service Manager
Buy here or wish you did
The team made the whole process seamless. I felt better treatment than any other dealership I have been to. I am in sales myself and now use my experience with Lithia as an example. Thank you for making the 6 hour trip worthwhile. I will definitely be back for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review and for traveling to Lithia Chrysler Jeep Dodge Klamath Falls from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Anthony Rose | General Sales Manager