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Way Scarff Ford in Auburn

(879 reviews)
Visit Way Scarff Ford in Auburn
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Way Scarff Ford in Auburn from DealerRater.

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Mike was very professional and helpful.

Mike was very professional and helpful. He also made our time there fun. More auto sales people should be like Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch.

Top notch. Francisco led the way as an informative excellent salesman. He answered all my questions and sent a video - I flew from out of state and bought the vehicle immediately after test driving. Shelly in Finance was informative and friendly. We discussed options and chatted about life in general - just a great person. The Way Scarff Ford Team went above and beyond. Give Francisco a promotion! Best experience at a dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice dealership , nice people no pressure to buy or test

Nice dealership , nice people no pressure to buy or test drive a car, good deals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were very helpful, and everyone seemed like they

They were very helpful, and everyone seemed like they enjoyed working there. They also were very honest with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The entire team, from start to finish, was as responsive

The entire team, from start to finish, was as responsive as they were helpful as they were honest. They guided me through the whole process and I felt very taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Francisco was very professional and hands-on for every

Francisco was very professional and hands-on for every step of the process. That man is the future of the auto trade industry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Didn't buy a car but came in for their profit sharing

Didn't buy a car but came in for their profit sharing program, no other dealership does it. worked with Francisco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stopped by at way scarff ford due to their lifetime power

Stopped by at way scarff ford due to their lifetime power train warranty and 101 years of business. Francisco was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Drove from very far to check out a used vehicle they had

Drove from very far to check out a used vehicle they had online, Great customer service from Francisco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic customer service.

Fantastic customer service. I always work with Robert Costales for all car purchases. Wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.