Reviews
Great services
It was a great experience as usual. Customer service was great. Thank you, Luis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey
The only glitch I had was on this particular day. I had called a few months ago to see how much it would cost for the 30k check up. At that time I was quoted 388.00 - which is why I put off the service. If I had known that it was a regular "The Works" I would've brought it in much sooner. Matthew was my hero when I called to schedule the appointment and told me that it really is just "The Works".
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Whole property
Kevin and all staff are outstanding people, Kevin always remembers my name. Great group of people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
I find working with everyone that I have during my appointment very experienced in their job's and customer service. With their knowledge I have learned more information about my truck. I thank them all. Mark Nelson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil and filter change
Quickly done and professional. Check other crucial areas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, Courteous; facilities were clean.
I was very disappointed to hear that David Reid was longer with Scarff Ford service department. Definitely tough shoes to follow, however, Rick Root was very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Louise, thank you for sharing your recent experience at Way Scarff Ford Auburn. Do not hesitate to call if you need anything.
Service was great & quick
I was very pleased with the service at Scarff Ford in Auburn. They were very friendly and answered all my questions. I had another appointment to go to they got me out with enough time to have lunch and go get a free car wash and make it to Black Diamond with time to spare.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! We sincerely thank you for your business and hope to continue serving you for many years to come!
Scarff Ford
Scarff Ford has been my auto dealer for many years.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services, great cars.
Always a great place to come back to for maintenance services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you found us so helpful! If you ever need help, just give us a call. Happy motoring!
Great service
It was a great deal for the jeep it was right at blue book value! It drives amazing but we did end up running out of gas since we drove so far we kind of expected it to be full gas
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase