Reviews
GREAT in every way!!!!!!!!
I purchased a 2013 Ford Taurus for my daughter. I have been a repeat customer at Scarff for the past 10 years and know that when I go there to look at a vehicle that I am going to get the best service and not get pressured in any way. All of the sales staff I have dealt with are very knowledgeable and happy to help even if just browsing. All 4 of my last vehicles have all been purchased from Scarff and when I am ready to upgrade or change what I currently have, I will be going to Scarff. Randy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Hope you're enjoying your vehicle, and as always, drive safe!
Customer
I was very satisfied with the service that I received from Kristen McMillan (123). She did her job in a very professional manner and took care of all of my concerns. Because of her I will continue to have my service needs taken care of at your location. Gary Van Hollebeke
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Thank you for this feedback!
Great Service
I like that I am able to drop off my vehicle and then come back after eating dinner and its ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Auburn Scarff Ford is awesome
Had my car serviced. Very helpful staff, especially the guy who checked me in. He took the time to go over the results with me and was very friendly. They promised to have my car done in an hour, but actually finished in half that time. I love this dealership - we buy all our cars here and will keep coming back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to be of service! We're glad to hear that our service department exceeded your expectations and were courteous. We thank you for your loyalty and hope to be of service again to you for many years to come!
Great place for service
The service department stepped up and took care of me and kept me informed on how the job was going on my 1998 Ford F150.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
I enjoy my car. And when it was time for oil change, I was amazed by the service that Ford provided for me. I will always prefer to drive 30 minutes for Ford services rather than taking my car somewhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ben, we're glad you chose our dealership! We always want to go above and beyond for you to make choosing us worth your while. Thank you for your business, and be safe on the road!
Customer
I sure appreciate Cory. Always so friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Sandra, for the glowing review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fantastic service
The service dept. worked with me every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rebecca
Service was excellent. I haven't been in for a while but staff remembered who I was. I really appreciate that touch.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Rebecca! We strive to treat our customers like family here at Way Scarff Ford Auburn!
Review
Always received the best of service from way back. See you soon in February for transmission service. Jim S
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase