Reviews
Why go anywhere else!
Always take our cars in for service at Scarff because we believe they do a great job when we need service. We received the same quality of service when we bought our two Ford Focus cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
All was great ... set up the appointment work was done on time and very fair. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Keith. It's great to hear that we could be of such help!
2006 Ford Ranger 4x4
I purchased a 2006 Ranger 4X4 at the Covington store. The service and staff were exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying or service, very nice people
Service writer Kristin McMillan is knowledgeable and efficient, the oil change service was quick, and done in a clean workman like fashion. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Thanks again for the great review of Way Scarff Ford Auburn!
President of Pacific Outdoor Products
I have been using Scarff Ford for over 40 years and have purchased over 60-70 cars and trucks from them. It is a great dealership to say the least. Way Scarff is always accessible and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Samuel! Thank you for your positive review. We sincerely thank you for your business and hope to continue serving you for many years to come!
No problems
Part took a little longer to arrive due to holiday but car is back and running great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recommend Way Scarff in Auburn
Service was excellent. Friendly and informative service advisor. Office staff helpful, nice, friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service experience
Friendly helpful service people, pleasant to deal with. Talked to a sales person afterwards and after 10 years, decided it was time to trade in my vehicle and purchased a new Escape. Wish it could also have been a Hybrid.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Way Scarff Ford Auburn. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Great people
Always the best. Checked all the major parts. Did not miss my loose and rusted exhaustt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My service call
i love my 2012 Ford Raptor. I was very happy that they gave me a loaner car while my truck was being serviced as I had several other things to do that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase