Reviews
Oil change review
The job was done quickly, no problems, can't complain.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I bought a 2013 Ford Focus and the service was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. If you need more help, our team is available to talk -- safe travels!
Great service
Good overall service. Prompt courtious fast comfortable friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scarff Ford
As usual, your people were prompt, courteous and efficient. You always seems to have competitive prices with quality service and parts. I have no reason to take my car to anyone other than you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Way Scarff Ford Auburn. We look forward to seeing you again!
2000 Isuzu Trooper Service
I was concerned about my check engine light coming on in my 2000 Isuzu Trooper. Felt I was well served at Way Scarff. They got me in same day, arranged a loaner car through Hertz, and had me back on the road in my Isuzu the next day. This is the kind of service I have come to expect during our 16 year relationship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Ford Dealer
We have been dealing with Way Scarff Ford for more than 25 years. The sales and service staff are always helpful and friendly. From cars to trucks to SUV's, they do a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Rex. We appreciate your review and hope we can continue serving you for many years to come.
Oil change
The mechanic that did my oil change was very helpful and considerate. I walked out to check and he took a few moments out of his day to personally chat with me about my car. As always, Cory, was sweet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey for Ford Winstar
I have been bringing my car there for the past 5 years and really like it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Way Scarff Ford Auburn! If there is anything else we can do for you, please give us a call.
Excellent Customer Service!!!
Customer service is ALWAYS excellent at Way Scarff Ford. This is the number one reason why I continually return and refer others there. Sometimes they are a little on the slow side of things, but I would rather have the job done right than quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Staff and Service
I appreciate how your staff is friendly and professional from the first contact on the phone to checking in and checking out. I also enjoyed the coffee as I haven't had that brand before. Great job!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Muriel. Drive safe, and we'll see you on the road.