Way Scarff Ford in Auburn

The staff and service is excellent. I forgot to get my free car wash

staff was very helpful in the servicing and warranty work done on my Ford Escape.

As always the service and customer attention was EXCELLENT...My thanks, to Dave Reid and his crew. They are great!!! Thanks, again. Sincerely, Ed Brown and Diane Read -

Consistently excellent service. I went to several Ford dealers before finding Way Scarff Ford in Auburn. I even go out of my way from Lakewood to go to this dealership due to the quality of work.

I took my '01 F350 in for a number of issues (front auto-locking hubs not auto-locking, rear limited-slip differential not locking up, coolant leak, etc..). The service department did a thorough diagnosis and presented me with all the options and ramifications of the issues. The work was done in a timely manner & I was more than satisfied with the experience.

Bough a car end of October after lots of research and had concerns right out of the gate. (Drove back without a headlight)car noise concerns.. Car went back for inspection of engine noise and when I called a few times no one could establish the car was even on the lot.. As a single mom working full time I'm truly disappointed today to find that scraff had not returned the full amt of cx. Extended warranty that I felt pressured into buying at time of purchase. .

I came in because of a transmission problem. I was told the repair would not be likely because parts may not be available. Probable cost for new transmission would exceed 4K. Repair is taking place elsewhere at a much reduced costs, no problem with availability of parts.

Steve Romberg was the most helpful salesman I've ever work with! Above & beyond

I brought my car in for the 40,000 mile check up. It was done in a timely manner and the techs were polite.

brought my mustang in for service - staff is always friendly - the job ran 45 mins past the promised finish time, but it looked like the service person might have been training someone, so that's ok.