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2018 state dealer award
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2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee Johnson Mazda of Kirkland from DealerRater.

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When we called about an apparent dead battery, Johnny got

When we called about an apparent dead battery, Johnny got us right in. The techs discovered the battery was fine. The problem was that we had somehow turned on the dome light and it was draining the battery overnight. While we were there, they saw we had a six month service scheduled in about 10 days, so they offered to do that too. All went well and we are back on the road, thanks to Johnny and the crew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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always professional, courteous and friendly.

always professional, courteous and friendly. Questions are answered honestly. Their service department is great! A pleasure to work with the team at LJ.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always receive outstanding service!

Always receive outstanding service! I arrived a little early but, no problem. I was taken care of right away. Always peace of mind as I know trained professionals are working on my car. The employees are always courteous and friendly, and I'm a woman. Not the same experience some of my gal friends experience at other dealers. I wouldn't consider taking my car anywhere else as I've built up trust over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch service every time!

Top notch service every time! I arrived almost 30 minutes before my appointment and they got me right in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nick was able to answer all our questions concerning the

Nick was able to answer all our questions concerning the purchase of our 2023 Bolt and kept us informed exactly as promised. Dave Cook

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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First Service

Everything with Lee Johnson has been amazing from the buying experience to my first service. I was very impressed how quickly they were able to schedule me and on a Saturday which is amazing other dealers would make me wait three weeks for Saturday service. Everyone was very nice and welcoming. Thank you Click to Copy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Kia service team is awesome!

The Kia service team is awesome! Thank you Jim, Nick and Kirsten! One of the back passenger windows on our car was broken out the day before we were leaving for a driving vacation and they were able to get it repaired that same day! Excellent team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just Wow, I can say I got New car just because of this

Just Wow, I can say I got New car just because of this dealer. They never pushed for car sale. Rrsolved all queries. And helped me get my car in my unique situation..Angilo your are really one of the best sales Personal i have ever met..thanks alot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always excellent service.

Always excellent service. Honorable and trustworthy. A rare thing anymore. I have been a customer since 2006.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My New Kia Forte

Worked with Alfredo he was very helpful, answered all questions and helped the process go smoothly. He called to check if I had any questions later on as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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