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2018 state dealer award
View 4 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee Johnson Mazda of Kirkland from DealerRater.

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Tim and Mitch were very amazing, helpful, and answered

Tim and Mitch were very amazing, helpful, and answered all my questions. They helped me buy my new car and I am very satisfied with the purchase. Thanks Tim and Mitch. Walid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I found a fun car for my family.

I found a fun car for my family. It worked out well and the made sure the car was in good shape and clean when I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My 1 year old car suddenly had a push start button

My 1 year old car suddenly had a push start button failure. The service department got me in immediately and fixed the problem (battery) right away, no charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repairs to my Corvette, got a wonderful new car!!!

Great sales staff! My 2005 corvette had some repair issues. It was getting old. I?ve had Corvettes for 20 years. So, while I waited for the repair work. I looked at some new cars. I just loved the 2023 Trailblazer so I traded my Vette. It has a lot of features that I really like.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and attention to detail when serving

Great service and attention to detail when serving vehicle. Highly recommended this place for service and purchasing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service of any dealer I have ever been to

Best customer service of any dealer I have ever been to both with purchase and service. and Jim in the service dept is amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience buying a new CX-30.

I had a great experience buying a new CX-30. They were efficient and friendly throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had my car detailed to drop off on the 4th and pick up

I had my car detailed to drop off on the 4th and pick up on the 5th. They called me the same day on the 4th and said it was already done!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Have be well taken care of by Mazda Service department

Have be well taken care of by Mazda Service department for the past 16+ years. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience in having our KIA Sorrento serviced in

Great experience in having our KIA Sorrento serviced in Kirkland by Lee Johnson. The Service Manager was attentive to assisting in the diagnosing of a highly unusual electrical/computerized bug that has rarely been seen by the manufacturer. Kept the appointment on time, ordered the part/s in advance to make sure they were there for installation, video assessment on track, and provided timely finish same day with personalized shuttle service. Simply said, our confidence and trust in getting our car service here was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.