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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Relaxed buying experience.

I gladly recommend Anthony to anyone looking to purchase vehicle-new or used. I purchased pre owned Kia after testing several others cars. Anthony was knowledgeable, patience, and understanding throughout. I could not have been more please with the process. Stan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Keep going back!

We have worked with Anthony Davenport to purchase/lease four cars, and each time we are always satisfied! He is friendly, knowledgeable, not pushy, and most importantly, honest. There is no one else we’d rather purchase a car from!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best customer service

Great customer service I will definitely recommend Anthony Davenport to my friends and will always come back for service. The service at this location is perfect . Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Military member purchasing new vehicle

I am an active duty military member that just returned to the U.S. after being stationed overseas for five years with my family. We were in need of purchasing a vehicle as part of our transition back to this area in Maryland. After reviewing many offers from multiple dealerships, I decided to give Ourisman Honda of Laurel a visit to discuss a good offer on a 2019 Honda CRV. There I was greeted by Mr. Anthony Davenport. From his introduction, Anthony treated me and my family with utmost repect, attention and professionalism. Although I hadn't previously discussed a price on the vehicle that I was interested in directly with Anthony, he went above and beyond working with the manager to honor the price that had already been offered to me by one of his colleagues via email. Throughout the whole process, I felt that Anthony remained committed and loyal to his responsibilities and requirements with his employer Ourisman Honda, while simultaneously making a genuine effort to meet our needs and expectations as the customer. Purchasing a vehicle under the circumstances that we are in as a military family returning from overseas, in combination with establishing a residence, enrolling kids in school, etc., often becomes a very stressful situation for the family. We are extremely grateful with Anthony for his understanding, professionalism and for making it possible for us to close a great deal on the vehicle that my family so much needed. Based on my experience with Anthony, I will continue conducting business with Ourisman Honda, for not just the new vehicle, but also for a Honda Accord that we also own. We are very pleased with the experience, and I will definitely recommend Anthony and Ourisman Honda to other potential buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Stellar Buying Experience

Top-notch dealership! Fantastic car buying experience with some really great people!! Drove down from Baltimore to work with Ourisman. I definitely recommend working with them if you are in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

I came here with my boyfriend when he bought a car and they were very good and worked with him on the price. Great service, friendly, and no BS. I will probably come here when I am ready for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and experience

Edet and his manager Habib worked with me to find the best deal to fit my budget and I drove away with a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

I went to this dealership to acquire information about the pricing on an accord manual 1.5 and the civic manual sport. I met with Crystal Goines for my appointment. She greeted me with a smile and led me to both my test drives. She also provided me with the information I needed to know the vehicles I was driving. She then put me with the people that helped me with credit and the whole process. The number were correct and inciting. If I was to buy the accord I would definitely head to ourisman for that. Thanks again Crystal for your great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

E. Jones was very helpful providing details regarding choice

Got us what we needed / asked for.... let us know what the options were without the pressure of “up-selling.” Both Edet and Marva provided solid and friendly service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience!!

I have dreaded going into dealerships for years to purchase vehicles. Anthony Davenport was amazing from start to finish. He was very efficient and at his job, I felt comfortable and not pressured. Anthony was knowledgeable, I am extremely satisfied with my purchase, at this point theres no other dealership I'd rather go to than Ourisman in the future. Thank You so much for the awesome experience. Candace Carroll

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.