Reviews
Service along with sales team is amazing.
Service along with sales team is amazing. Incredibly rare in these days and times. Special thank you to service technician Rick and sales team member Brian and Mike.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love the people at this dealer.
I love the people at this dealer. They are personable. Knowledgeable, and efficient. Great team!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words.
I had the best surprise when I got my 2012 Touareg
I had the best surprise when I got my 2012 Touareg serviced here. Rahim went above and beyond in accommodating me and giving me his knowledgeable insight per the repair as well as giving me timely updates on the vehicle’s status. Absolutely will be back and I would recommend everyone to visit Ourisman VW!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad Rahim provided exceptional service and kept you updated throughout. We appreciate your recommendation and look forward to seeing you again at Ourisman VW!
Rick and Rahim are very nice customer service friendly
Rick and Rahim are very nice customer service friendly and knowledgeable. They went over all the paperwork and treated me with much kindness and patience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad Rick and Rahim could provide you with friendly, knowledgeable, and patient service. We truly appreciate your feedback!
Brian Deckert is the best person to close a deal with, he
Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that Brian made your experience smooth and enjoyable. He truly values transparency and customer satisfaction, and your feedback means a lot. We appreciate your trust and look forward to working with you again in the future!
The service department is excellent they provide great
The service department is excellent they provide great customer service and really make sure your car situation is taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that our service department provided you with excellent customer service and took great care of your car. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to assisting you again in the future!
I can’t thank Rick enough for taking the time to check my
I can’t thank Rick enough for taking the time to check my car and explain what was going on without hesitation. People like him are bringing real customer service back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad Rick provided great service and clear explanations. We’ll be sure to share your feedback with him!
Oursiman provided efficient and friendly service.
Oursiman provided efficient and friendly service. Had issue with car and they scheduled me the same day. Raheem was professional, friendly and thoroughly explained the process. I was happy I chose this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad we could assist you promptly and that Raheem provided the professional and friendly service you deserve. Your satisfaction is our top priority, and we appreciate you choosing Ourisman. If you ever need anything in the future, we're here to help!"
Good service.
Good service. Good customer service. I have been going to Ourisman VW from last service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Ourisman VW! We're glad to hear you've been happy with our service and customer care. We look forward to seeing you again at your next visit!
The work was done quickly and at a reasonable price.
The work was done quickly and at a reasonable price. Rick kept us in the loop the whole time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're glad the work was done quickly and at a fair price. Let us know if you need anything else!