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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,343 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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Mr. Edet Jones is the best!

This has been one of my best experiences looking for a car! Mr. Edet Jones took his time to explain the pros and cons of getting a Honda versus another make. He answered all of my questions and calmed all my fears. I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Jones ROCKS!!

Much appreciation to Mr. Edet Jones for taking the time to answer my million questions. I’ve had trust issues with most other dealers and salesmen I’ve come in contact with, but looking for a new Honda with Mr. Jones made me feel at ease. He paid attention to what items where important to me and my wife and made sure to address those specific needs rather than trying to sell inventory I wasn’t interested in. I’m still doing some homework, but when we decide, for sure Mr. Jones will get my deal. Great experience. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership!

I was only there for a test drive, but Edet Jones was extremely kind and patient with me. He explained all the new technologies and safety features on the CR-V. I was also greeted by Anthony, who was also friendly and ready to assist. I met Arren at the very end and he was also very knowledgeable and kind. Each person understood that I was trying to decide if I should fix my current car or purchase a new vehicle. If I decide to purchase a CR-V, I’ll definitely go back to Ourisman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ramon Rocks!

Ramon was a huge help with finding the perfect vehicle for my family! He made the buying process easy and enjoyable. I would recommend Ramon and the Ourisman Honda dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bought a new 2019 Honda Odyssey

Went into the dealership to test drive the Honda Odyssey. Ramon was our Sales Consultant. He was very knowledgeable, professional, and patient. We had a lot of questions about the vehicle's features and pricing. He spent a lot of time showing us the models that we were interested in and took us on a test drive. Ramon didn't pressure us at all and made us feel very comfortable. We were very happy with the outcome of the quote, negotiations, and final deal. We ended up getting the exact van that we wanted - features, color, accessories and all! We're happy with out brand new mini-van and the service we received. I believe when it's time to come back for a new car we will definitely stop by Ourisman Honda, again. -Aaron Silver

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

EDET JONES IS THE MAN

Mr. Jones did an amazing job accommodating me and my family's need. He was available and a pleasure to work with. Mr. Jones ensure that my requires were properly addressed and all my questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect Service

My name is Delano ,a first time buyer who was treated like a king by salesman Edet Jones of Ourisman Honda of Laurel. I have been shopping from dealership in the Laurel area for months to no avail. Fortunately I encountered Mr Jones ,who listened to me and made my decision very promising and indeed satisfactory. He listened patiently and honestly described the benefits of the purchase from Ourisman Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Anthony first impression was extremely pleasant. I normally hate going to dealerships because they hound you. Well not this time. I am a hard customer. I know what I want and what I expect. Anthony gave me everything I wanted, and was pleasant the entire time. He was honest and didn’t try once to waste my time. He was there for the entire purchase, start to finish.... he kept every promise! I was really happy with my experience at Honda. I will sure to go back on my next car. Anthony set the standard for other salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service as always

This is my second vehicle purchased from Ourisman. I went to Ourisman after being disappointed at another dealership years ago. I've been going back ever since.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceeded My Expectations!

Buying a new car is not always an easy experience. I researched the best dealerships in my area to ensure a seamless experience, and Mr. Davenport was courteous and easily assisted me in the process. He is very knowledgeable and a topnotch salesman. I appreciate his attention to detail and his patient demeanor. I will definitely utilize his service in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.