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Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,349 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

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best experience

Edet Jones was very helpful and kind. He made this experience great and I would recommend him and this dealership to people I know searching for new or used cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Edit Jones was very helpful assisting us with finding a used car in our price range for our college student. I would recommend to others. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!

Our experience at Ourisman Honda couldn’t have been better! Our salesman Edet was extremely helpful and informative while we shopped for our new car. Not to mention funny! Buying a new car can be stressful but the people at Ourisman made things as stress free as possible. We love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Mr. Edet Jones was amazing! He answered all my questions, he was patient, and made sure I had everything I needed! Excellent salesmen! I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

Mr. Edet Jones was a great salesman! The car buying process was very easy and smooth. My husband and I ended up buying two cars from him which was not planned but are both very happy with our new Hondas. We had been shopping around and doing our research for awhile and Mr. Edet Jones was very great at answering all our questions. I would definitely recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Salesman and Great customer service

In my search for a car, I encountered a great salesman called Edet Jones. He had excellent experience in handling my quest for my automobile. I will recommend him to anyone interested in purchasing a car. Thanks, Harriet King-Duncan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Edet Jones is the best!

This has been one of my best experiences looking for a car! Mr. Edet Jones took his time to explain the pros and cons of getting a Honda versus another make. He answered all of my questions and calmed all my fears. I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Jones ROCKS!!

Much appreciation to Mr. Edet Jones for taking the time to answer my million questions. I’ve had trust issues with most other dealers and salesmen I’ve come in contact with, but looking for a new Honda with Mr. Jones made me feel at ease. He paid attention to what items where important to me and my wife and made sure to address those specific needs rather than trying to sell inventory I wasn’t interested in. I’m still doing some homework, but when we decide, for sure Mr. Jones will get my deal. Great experience. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership!

I was only there for a test drive, but Edet Jones was extremely kind and patient with me. He explained all the new technologies and safety features on the CR-V. I was also greeted by Anthony, who was also friendly and ready to assist. I met Arren at the very end and he was also very knowledgeable and kind. Each person understood that I was trying to decide if I should fix my current car or purchase a new vehicle. If I decide to purchase a CR-V, I’ll definitely go back to Ourisman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ramon Rocks!

Ramon was a huge help with finding the perfect vehicle for my family! He made the buying process easy and enjoyable. I would recommend Ramon and the Ourisman Honda dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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