Skip to main content

Ourisman VW of Laurel - Curbside pickup and home delivery available

(1,349 reviews)
Visit Ourisman VW of Laurel - Curbside pickup and home delivery available
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2014 state dealer award 2013 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 727-4165 (866) 727-4165
Used (866) 485-4844 (866) 485-4844
Service (866) 674-8609 (866) 674-8609

Reviews

(1,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman VW of Laurel - Curbside pickup and home delivery available from DealerRater.

Want to share your experience with this dealership?

Write a review

A+ service

Good: I asked for the car on the phone. When I arrived the employees were quick and knowledgeable. The process was easy. Bad: Did not get a good price for my trade in vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for your purchase! We value your opinion and love hearing that our staff took excellent care of you!

Pleasant and Helpful

I would definitely recommend Ramon Hart if someone is thinking of purchasing a new car! He is the most pleasant, easygoing salesman we have ever encountered in the car industry. In addition, he listened to our needs/preferences very carefully, and was able to help us find the right vehicle to match our budget in a very short time. I can't recall ever having an easier, more friendly experience while purchasing a new car. And I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We are happy to hear that Ramon was friendly and efficient through your car buying process. We appreciate you trusting us with your business and are thrilled you love your new car!

Ourisman Delivers!

We shopped (4) dealers via the internet, got their offers and then went to Ourisman first as they offered the best deal. Once there we were impressed by the quality of the staff (Bobby, Brandon & Walt) and the overall professionalism of the dealership. They honored the price and they had a very nice selection of the model we were looking for. I will be recommending Ourisman Honda of Laurel to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing! We appreciate your business and look forward to helping your friends and family with their car needs. Welcome to the Ourisman Family!

Great People, Great Service, Knowledgeable on all Fronts

Brandon was a man who knew what he was talking about and had no issues with doing whatever was necessary to get me into the car that he knew I wanted. This is the first time I have bought a car and it didn't feel like they were trying to pull the wool over my eyes. Victoria in finance is the sweetest woman I have ever met in my life and was able to pull some financing options that really worked in my favor. I highly recommend both of them to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your review! We are proud of our team and thrilled to hear you had a wonderful experience working with Brandon and Victoria. We appreciate your business and hope you are enjoying your new Honda!

great service, sweetheart in finance, got my CRVR

Ask for Brandon, works hard, and does everything to make a deal! If you're gonna finance, do it through Victoria, she is knowledgeable and can make you smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your purchase we certainly appreciate your business and the positive review. Michelle Barnes General Manager

New car for a new retiree

Great experience with the dealer overall. Laura is very pleasant, laid back, and honest. It was a pleasure having her as our sales associate. I will be returning to this location for a future purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are happy to hear that Laura was pleasant and you had a great experience at our dealership. We appreciate your business and continued loyalty.

Fast, Friendly, + Fantastic Experience

My wife and I came to the dealership after checking out several cars at a nearby CarMax. We were not expecting to leave making a purchase (and we were expecting some stressfulness), but we found great value and worked with a terrific salesman. James displayed a calm, personable, and professional demeanor in his approach to selling. We were on a very tight budget with some recent major life changes (home/baby), and never felt pressured for a second. He explained in detail every question we had regarding the vehicle. He was very knowledgeable from the beginning to the end of the sale, and more than willing to go the extra mile. He even helped us get our car, which we drove in, washed. All in all, it was an outstanding experience. Night and day from our last purchase years back. We highly recommend James and Ourisman, and will continue to work with them for our car needs moving forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to compose such a detailed and wonderful review of your time at our dealership. Customer service is our main concern and we are happy to hear that James made your experience a memorable one. We certainly appreciate your recommendation and thank you for trusting us with your current and future car needs.

Honda Civic

Ramon is the best!!! Hes a salesman for anyone that doesn’t want to deal with the stereotypical salesman. He’s such a genuine person who looked out for my best interest and I still am in love with my car close to two years later. -Lexa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing! We love hearing Ramon provided you with a terrific car buying experience. We appreciate your business and are thrilled you are still in love with your car two years later!

Excellent Car Buying Experience

This is the fourth new vehicle purchase that I have made since becoming a driver almost 40 years ago, and I have to say that this purchase has been the absolute best experience of all. My salesman, Anthony Davenport and my Finance representative were extremely knowledgeable about the vehicle, as well as professional. The process did not take several hours as I have experienced with the three previous purchases.. I would definitely recommend Anthony Davenport and Ourisman Honda for purchasing a new vehicle to my colleagues, friends and family. I am truly a happy camper!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for that wonderful review! We take great pride in knowing that you received great customer service from Anthony and the rest of our team. We appreciate your recommendation and look forward to helping your friends and family with their car needs.

Outstanding Customer Service

I have been a long time customer of the dealership having purchased two cars with them. I would definitely recommend my sales person Anthony. He was very professional, when above and beyond the call of service to make sure that my purchase was stress and hassle free. I just absolutely love coming to the dealership to get my car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for that wonderful feedback. We work hard to provide a great customer experience, whether buying or servicing your vehicle. We appreciate your business and continued loyalty to our dealership.