Reviews
SUPER EXCELLENT.
Mr Jame Jones gave me an excellent customer service, my experience with Mr. Jones very knowledgeable and help e to complete the process quickly and efficiently. Thanks so much Mr. Jones for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You are very welcome! We are happy to hear that James took great care of you while shopping for your new car.
Wonderful experience for a first time buyer
I came in to look at a used Honda Civic coupe and was greeted immediately. The whole staff was amazing and helpful. They are honestly there to help you and work with what you have, and they’re not afraid to spend hours with you to resolve any problems that come up. Shout out to Brandon and Jennifer for all your help and kindness!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for composing such a wonderful review of your experience with our dealership and staff! We really appreciate you taking the time to share.
2018 Honda Accord
I came in from a long trip and after my first few days out here Chuka made sure I was taken care of. Chuka was great help! I would shop with hip again even from Chicago! Thank you Chuka!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your purchase! We value your opinion and love hearing that Chuka took excellent care of you! Welcome to the Ourisman Family!
Awesome experience, would buy from them again!
I was looking for a used Acura and found exactly what I was looking for at this location. James was great to work with and very helpful. The entire staff was very professional, and would recommend them to anyone looking for a good experience and great cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your kind words! We appreciate your recommendation and hope you are enjoying your Acura!
Honda Sales
My experience with this dealership was a great! Bre was the best Sales employee! She worked her butt off to help us buy this car. She was very friendly and not pushy at all. Jennifer has wonderful customer service. She looks out for you to make sure you are in perfect shape for the financing.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your recent purchase Vanessa! Bre works hard to make sure her customers have a positive car buying experience. We appreciate you trusting us with your business.
Overall Excellent Experience!
I was in the market for a new vehicle and found Ourisman Honda of Laurel very easy to work with over email/text unlike other dealerships. They were able to provide me with a written detailed cost of our final agreed upon price which saved me time once I got to the dealership to complete the purchase. Some other dealerships were not willing to put anything in writing or weren't very timely in their responses. I also had the best sales rep, Chuka! He was very knowledgeable about the vehicle and I did not feel rushed or pressured during my test drive. On the day of my purchase he was there to greet me and help me through the process. He even so kindly asked if he could help move the process along by moving my belongings from my old vehicle to the new vehicle which he very meticulously put in the same place. That was a big help and saved me time while I finished up the paperwork. He has also been very responsive in answering follow up questions I had after the vehicle purchase. Highly recommend buying a vehicle here and ask for Chuka!! He goes above and beyond!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for such a positive review and recommendation. Michelle Barnes General Manager
Good Service
I came here to buy a car for my daughter. Chuka was my sale person who helped me to complete the process quickly and efficiently. He is very respectful and very knowledgeable. There was an issue with a car part that I was told was included with the vehicle, and Chuka made sure i received that part, as well as installed it himself. Exemplary service from an incredible rep. Will come here again if he’s working!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience with Chuka! He is an asset to our dealership and goes out of his way to make sure his customers are taken care of. We appreciate your business and look forward to working with you again in the future!
Our new Honda equals peace of mind
Being helped by people who were knowledgeable and curteous is great. The cars and the products offered gives us peace of mind that we will enjoy our new car and will be able to take care of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We appreciate your kind words and hope you are enjoying your new Honda!
Bought a new Honda Accord
I just bought a 2018 Honda Accord from Ourisman Honda. The salesman, Anthony Davenport, was excellent. Prior to coming to the dealership, Anthony answered all my questions over the phone and when we got there had the model, color and trim package waiting for us to test drive. Anthony was very polite, not pushy at all, knowledgeable, and a true gentleman. I would recommend Ourisman Honda in Laurel, Md. and in particular ask to speak to Anthony.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to give us your feedback. We are happy to hear that Anthony took great care of you and appreciate your recommendation! Enjoy your new Accord!
Wonderful Experience
Laura was fantastic. She wasn't pushy, showed me every in and out about the car I wanted. She's great! Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You are very welcome! Laura works hard to provide her customers with great service. We are thrilled to hear she was able to get you into the car you wanted. Thank you for trusting us with your business.