Reviews
I’ ve had Kerrie as my customer service liaison for a few
I’ ve had Kerrie as my customer service liaison for a few times . She is most polite and cordial rep that you would expect to have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support! We're thrilled to hear that Kerrie has consistently provided you with polite and courteous service. She truly cares about our customers, and your kind words mean a lot. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park
Ms. Tentpn was friendly, professional and a big help in
Ms. Tentpn was friendly, professional and a big help in seeing to it that my questions were addressed concerning how to get the outside temperature display to show on the dashboard as well as giving me information about my questions for future service My overall experience was very good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
jjn397, we're happy to hear you had a very good experience with LaToya Tenton and our team. We appreciate your feedback and are glad LaToya was able to help. Thank you for your support and we look forward to seeing you again. Kind regards, INFINITI of Orland Park
Latoya was amazing in up front with you about what’s
Latoya was amazing in up front with you about what’s going on with your vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park
I had a very pleasant experience with this dealer.
I had a very pleasant experience with this dealer. They completed all of the items I requested and even helped me with settings on my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lori, thank you so much for your review! We're delighted you had a pleasant experience, and we were able to help. We appreciate your business and look forward to seeing you again. Kind regards, INFINITI of Orland Park
Overall the experience was fine but as pointed out on
Overall the experience was fine but as pointed out on other reviews, the price listed on the website is not the price they will sell the car at, there are added fees for things like lojak and paint treatments that "are already installed" on the car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
jasonh, thank you kindly for your review, feedback and business. We’re glad to hear of your experience and appreciate you bringing any concerns to our attention. We adhere to manufacturer advertising compliance and are committed to providing a positive and transparent experience. We apologize if we fell short of any expectations. If you would like to discuss further, please contact me directly. Tony Paramo, Executive Sales Manager INFINITI of Orland Park 708-403-4700
Great service good customer service I am very happy
Great service good customer service I am very happy with my service advisor Kerri She’s the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TBURNETTE1, on behalf of Kerrie and our team, thank you so much for your review and business! Kind regards, INFINITI of Orland Park
She was rude and they didn’t want to check my breaks made
She was rude and they didn’t want to check my breaks made it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what they say they didn’t hear
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
SHANELLEALLEN2, thank you for taking the time to share your feedback. We are sorry to learn about the lack of courtesy or any issue you experienced from any of our staff members. We're glad to hear the problem was fixed. We strive for excellent customer service across all departments and will address this issue internally. Thank you for bringing it to our attention and for your business. Kind regards, INFINITI of Orland Park
I’ve had my Infiniti for 6 yrs, and I have had nothing
I’ve had my Infiniti for 6 yrs, and I have had nothing but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in a loaner before I even requested one! Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TAMIMASTIN, thank you so much for your positive feedback and loyal support! We're happy to hear Kerrie took care of you and you received great service. Kind regards, INFINITI of Orland Park
Service at Infiniti of Orland Park is always a pleasant
Service at Infiniti of Orland Park is always a pleasant experience. Michael Cescato is helpful and informative during the maintenance visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bev, thank you so much for your wonderful feedback. We are happy you always have a pleasant experience and thank you for your loyal support. Michael is certainly a fan favorite and we're glad to hear he was helpful to you. Kind regards, INFINITI of Orland Park
I was pleased with the service I received on my visit to
I was pleased with the service I received on my visit to the dealership that day.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RNOW301, thank you for your feedback and business! We are happy to hear you had a positive experience and look forward to seeing you again. Kind regards, INFINITI of Orland Park