Reviews
This car buying experience was wonderful.
This car buying experience was wonderful. We went to look at a couple of cars and were very disappointed until we came into Ziegler. I was only looking but wanted to sit in and see if it was comfortable. Kane was the first sales rep after three dealerships who listened. He then did more and found a vehicle I could test drive. Because i wasn't buying that day, I went home. I wasn't home an hour before I decided I wanted the car so I went back and bought. Truly happy with the dealership, quick, no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rhjappraisal, thank you so much for your glowing review! We highly value your business and feedback. We're delighted to hear Kane made your experience wonderful and we were able to earn your business. Congratulations on your vehicle and please don't hesitate to reach out should you need anything. Kind regards, INFINITI of Orland Park
Natalia did a great job helping us through the process of
Natalia did a great job helping us through the process of buying our 2025 QX60. She was patient, answered all our questions and went above and beyond to make the sale work for us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patti, on behalf of Natalia and our team, we sincerely thank you for the wonderful review and feedback! Thank you for your business and we hope you enjoy your new QX60. Kind regards, INFINITI of Orland Park
I have great confidence in the service department.
I have great confidence in the service department. This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the detail and conveying a feeling that they care about making sure my concerns were heard and addressed. One of the extras I look forward to is that after the maintenance service, my car is washed and shines in the sun as if it is almost new...that did not happen this time and I was a little disappointed. That point aside, overall, I am pleased with the service I have received to date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chrissy25, we really appreciate your confidence in our team, your loyalty and kind words. We apologize if we somehow missed washing your vehicle and tire shine this time. We would like to make it up to you. Can you please contact me direct so we can get it arranged to clean your vehicle anytime that works with your schedule? Kind regards, Austin Polcyn, Service Manager austinpolcyn@zeigler.com or 708-942-7560
Great facility.
Great facility. Excellent staff. very pleasant environment. This is the only place I go for maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much, OVERALL! Our team really appreciates the awesome rating, and your continued support. Kind regards, INFINITI of Orland Park
The most recent service i received was excellent and
The most recent service i received was excellent and prompt. Came in for a routine maintenance which went very smoothly and was offered a nice discount by Mike the service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JQ, we are delighted to hear you had an excellent experience with us and that Mike took care of you! We appreciate you taking the time to share your feedback and your support. Kind regards, INFINITI of Orland Park
Great service staff and establishment.
Great service staff and establishment. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WLGRINSTEAD, thank you so much for the sincere review! Kerrie is definitely a fan favorite, and we all appreciate you. Kind regards, INFINITI of Orland Park
Excellent service by the team at the dealership from
Excellent service by the team at the dealership from start to finish would recommend this location!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KENDALLSILAS, we value your excellent feedback and business! Kind regards, INFINITI of Orland Park
My experience on Tuesday, April 15,2025 was excellent.
My experience on Tuesday, April 15,2025 was excellent. Ms LaToya greeted me upon arrival, listen to my question and concern and cared for my concerns. Ms. Latoya provided me with an estimated cost prior to any additional suggestions of work to be performed. My wait time was reasonable and my experience was positive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MLW1787, our team and LaToya sincerely appreciates you taking the time to leave us this wonderful feedback. We are elated to hear your positive experience and look forward to seeing you again! Kind regards, INFINITI of Orland Park
Excellent customer service and very professional.
Excellent customer service and very professional. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WMJPALMER, we are delighted to hear Mike, and our team provided excellent customer service and exceeded your expectations! We appreciate the wonderful feedback as we strive for excellence and reviews like this. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park
Very informative and attentive, excellent customer
Very informative and attentive, excellent customer service. Mike told me what time my truck would be ready and kept his word. Trustworthy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Willie, thank you so much for your wonderful review! We are thrilled Mike and our team provided you with excellent customer service. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park