Reviews
Great service Kerri was good service advisor will be back
Great service Kerri was good service advisor will be back soon highly recommended thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We're so glad to hear that Kerri took excellent care of you. We truly appreciate your recommendation and look forward to seeing you again soon! 🚗✨ Best Wishes, INFINITI Of Orland Park
The location is convenient and always has available
The location is convenient and always has available appointments. The staff is knowledgeable and courteous.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that our convenient location and knowledgeable, courteous staff make your experience enjoyable. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
Everything was outstanding from our salesperson to the
Everything was outstanding from our salesperson to the management team. We had a great putting experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're so glad to hear that everything from the salesperson to the management team exceeded your expectations. We're thrilled you had a great experience and look forward to assisting you again in the future. Enjoy your new vehicle! Best Wishes, INFINITI Of Orland Park
This is our second time purchasing a Vehicle here.
This is our second time purchasing a Vehicle here. Excellent service by the entire Team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us again for your vehicle purchase! We're thrilled to hear you had an excellent experience with our entire team. We truly appreciate your continued trust and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park
The Service was quick and Complete, and the dealership
The Service was quick and Complete, and the dealership was very clean. I was pleased with the service and with Ms. LaToya.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're so glad to hear that the service was quick, complete, and that you were pleased with the dealership's cleanliness. It's also wonderful to hear that Ms. LaToya provided excellent service. We truly appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
The service was quick and complete.
The service was quick and complete. The dealership was clean and offered coffee and tea. I was pleased with the service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're happy to hear that the service was quick and complete, and that you enjoyed the clean dealership along with the coffee and tea. We strive to provide a comfortable and efficient experience for our customers. We appreciate your business and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park
The fact that I got in right on time for my reservation
The fact that I got in right on time for my reservation was great. My attendant was great. Everything was great. But it was very, very weird that the day afterwards I got a phone call from someone and infinity, asking why I missed my appointment.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that everything went smoothly with your appointment and that your attendant was great. We apologize for the confusion regarding the follow-up call. That definitely wasn’t the experience we intended to provide. We’ll look into this to ensure such mix-ups don’t happen in the future. We appreciate your understanding and hope to continue providing you with excellent service moving forward! Best Wishes, INFINITI Of Orland Park
Service was prompt and welcoming.
Service was prompt and welcoming. Was done accordingly and appreciated the car wash. Was top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you had a prompt and welcoming service experience. It's great that everything was done to your satisfaction, and we're glad you appreciated the car wash as well. We look forward to providing you with top-notch service again soon! Best Wishes, INFINITI Of Orland Park
As usual I had a wonderful experience.
As usual I had a wonderful experience. I had a new service advisor who was very knowledgable and professional and the service was done in a timely fashion.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that your new service advisor provided knowledgeable and professional assistance. It's great to know that the service was completed in a timely manner. We appreciate your continued support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
Installation of remote starter was done in 1 hour and was
Installation of remote starter was done in 1 hour and was fantastic. I was very pleased.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that your remote starter installation was completed quickly and to your satisfaction. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park