Reviews
Great Experience!
Great Experience!!! My Service Department Representative, Mike Cescato, was professional, knowledgeable, and he kept me informed of the status of my vehicle. Every staff member that I encountered was friendly and courteous. I will continue to service my vehicle at this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi AMJOINER, Thank you so much for your glowing review and kind words about Mike and our team. We're happy to hear you had a great experience. We value your feedback and business and look forward to seeing you again! Kind regards, INFINITI of Orland Park
It was great easy experience.
It was great easy experience. They knew what I wanted and answered every question I had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ruff, Thank you so much for your wonderful review! We're glad we provided a great experience and appreciate you! Kind regards, INFINITI of Orland Park
I had a positive experience so far.
I had a positive experience so far. I’m still waiting for a part to be ordered or delivered to them so they can fix it but so far they have been very good. I have had negative experiences here in the past but it seems they have gotten better the last few years especially in the service dept.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi GKOVAR76, thank you so much for sharing your positive experience. We strive on excellent customer service and appreciate your business. Please reach out to us directly and let us know if you need anything 708-403-4700. Kind Regards, INFINITI of Orland park
It seems that the service department overbooks.
It seems that the service department overbooks. It took over 3 hours to just get an oil change & a car wash. I had an appointment & arrived 15 mins early. I set so long I. Had to inquires when my car would be ready.! That didn’t make me very happy.🫤
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi CATHY.DORSEY, we apologize for any inconvenience and excessive wait time during your recent Service visit. We strive to provide excellent, timely service and will share your feedback for improvement. Should you like to discuss further, please contact our Service Manager, Austin Polcyn at 708-942-7560 or austinpolcyn@zeigler.com Kind Regards, INFINITI of Orland Park
Same great service as always.
Same great service as always. Really appreciate the staff and their patience. Thank you! until next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi LGRAIBER, thank you so much for the glowing review and we really appreciate you! We look forward to seeing you again! Kind Regards, INFINITI of Orland Park
Very efficient and I was treated fairly.
Very efficient and I was treated fairly. I will definitely go back of i need anything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi HBILLUPS, thank you so much for sharing your positive experience and we hope to see you again soon! Kind Regards, INFINITI of Orland Park
Christine Griswold is about handling business and a woman
Christine Griswold is about handling business and a woman of her word and I BEYOND appreciate that! She a very STRONG reason as to why I still come there. The young lady that checked me out was very patient and pleasant as well.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi EJSLATO, thank you for your kind words about Christine and our staff and for taking the time to share. We appreciate your business and look forward to seeing you again! Kind Regards, INFINITI of Orland Park
The dealership is customer focused, friendly and
The dealership is customer focused, friendly and professional. The environment is clean and comfortable for waiting and servicing people. The beverage center is a huge plus! Thank You for your consistency.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi VARYNURSE, thank you so much for your kind words. Your feedback is much appreciated and it's great to hear you enjoyed the beverage center and were comfortable while you waited. We strive to provide excellent customer service and it's refreshing to hear we provided that for you. We appreciate you and look forward to seeing you again! Kind Regards, INFINITI of Orland Park
The dealership was very professional and his decisions
The dealership was very professional and his decisions that were made were clear and precise. I was informed of all the decisions pertaining to my vehicle. Moving forward, I would recommend the dealership to friends and family. They were very warm and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi OFFORD5, thank you so much for the wonderful review and for taking the time to share your experience. We look forward to seeing you again and greatly appreciate your business and recommendations! Kind Regards, INFINITI of Orland Park
Clean, friendly people, knowledgeable staff , nice
Clean, friendly people, knowledgeable staff , nice refreshments while waiting.. waiting area was very nice. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad you enjoyed our clean facility, friendly and knowledgeable staff, and the refreshments while you waited. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Or Orland Park