Reviews
No problems and no hassles.
No problems and no hassles. Service was very good 👍🏿 My service advisor was fantastic also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Willie Young, we are delighted to hear of your experience with us and that Mike was fantastic! We appreciate your business and look forward to seeing you again. Kind regards, INFINITI of Orland Park
Latonya greeted me with a friendly smile.
Latonya greeted me with a friendly smile. She kept me up to date on the status of my repairs and made sure I was happy with what had been done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jbutlerriskmanagement, we are so happy to hear Latonya and our team took care of your service needs and you were happy. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park
Very thorough and helpful.
Very thorough and helpful. Everyone treated me with the upmost respect. Answered all of my questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear of your experience with our team, martha0326! We appreciate your business and hope to see you again soon. Kind regards, INFINITI of Orland Park
The support team were professional and helpful.
The support team were professional and helpful. They went beyond my arranged services and made sure that I was aware of all available resources for my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your glowing review, DASHEROWLAND! This type of feedback is what keeps us motivated. Kind regards, INFINITI of Orland Park
I was expecting the worst, like a day-long wait for
I was expecting the worst, like a day-long wait for initial inspection, but was very pleasantly surprised by the speed of diagnosis and remedy. Loved the email and video from the technician! And when I asked what could be done within a limited time before I had to be back at work, she said 2 technicians would get on it. That type of accommodation is impressive, and unusual in today's service industry !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JBITTERO, thank you for sharing your wonderful feedback! We are elated our team provided you with a positive experience and accommodations. We appreciate your support and hope to see you again soon. Kind regards, INFINITI of Orland Park
Always great service.
Always great service. Top notch employees. Very polite and helpful. Clean, pleasant environment. No complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi OVERALL, Thank you so much for the glowing review! We appreciate you. Kind regards, INFINITI of Orland Park
They did I a great job making feel comfortable and not
They did I a great job making feel comfortable and not trying to have so many extra things thay I would need done for my car. Good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, KENRAY2003! We're glad you were comfortable and appreciate your business. Kind regards, INFINITI of Orland Park
I was a customer in the service department April 5, 2025.
I was a customer in the service department April 5, 2025. I purchased my first QX80 and had it serviced here, now I have my second QX80 serviced here. Overall this service department works well. I believe I had only 1 minor complaint, but not enough that I don't bring my vehicle here for everything. I like that they keep me informed via text with everything that is happening. The video is new feature I see that was added. Getting my permission before work is done, with the proof that it is needed, is excellent. From the time I pulled my car in, until the time I pulled off the lot, was about 1.5 hours. Not bad. The waiting area is stocked with coffee, tea, water, electical outlets, comfortable chairs, and a television. What more can you ask?? My only negative was a 3% charge for using a credit card, including a debit card. That only means that I have to bring cash from now on. I highly recommend this location. Easily 5 stars!! Oh yeah..they washed my car!! I love it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us, Married08#. We appreciate your feedback and highly value you as a customer. We apologize for any inconvenience or if incorrect information was given. The 3% fee is the credit card processing fee cost and doesn't apply to debit cards. Should you have any questions, please reach out to our Service Manager, Austin Polcyn austinpolcyn@zeigler.com. We thank you for the 5-stars and look forward to seeing you again! Kind regards, INFINITI of Orland Park
Excellent place.
Excellent place. Natalia Haq helped us and we sealed the deal. She was amazing! Very helpful! I would recommend her to any customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales woman Natalia was very very helpful and the
The sales woman Natalia was very very helpful and the general manager who helped out also was very good they did everything they could to make the sale and make it fair
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Scott, Thank you for taking the time to share your experience. We appreciate your terrific feedback regarding Natalia, our General Manager, and team. We value your business and look forward to seeing you again. Kind regards, INFINITI of Orland Park