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Paul Obaugh Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Obaugh Ford from DealerRater.

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2014 Ford Edge; the service was great and Mike Fisher was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Scott L. Fielding

Using correct and factory parts is the main reason I take my Truck to the dealership. Courteous and Fast Service makes the difference. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're always happy to help our customers at Paul Obaugh Ford-Lincoln. Thanks for the feedback and strong recommendation!

Great service

Went the extra mile. Tried to answer all questions and concerns. Service dept. employees are friendly and helpful . They speak with you right away when you come in. We have no complaints!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Paul Obaugh Ford-Lincoln. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great Service

Ford update needed on my 2013 Focus. Very prompt and curteous service by all. Than you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

I brought my 2013 Ford Escape in for a recall on an electronic part not May effect the air bag system. The Service Department at Paul O'Baugh Ford has always been very helpful when I have had my vehicles serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for your feedback, Donnie. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

Great service

Sale people are very nice worked with me very well! I'm very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5000 mile service

5000 mile service, in and out in an hour.... nice job, thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Considerate employees

Obaugh went out of the way to get me scheduled. Employees were very considerate and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Was great you even called to ask if it was OK to change the air filter which really needed it you also put the old filter in the cab so I could see it. Great job done by Ray. THANKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I'm not a writer

The service was what I have come to expect and return fo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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