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Paul Obaugh Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Obaugh Ford from DealerRater.

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Paul Obaugh Ford Dealership experience

2015 Ford Fusion; Elaine was EXCELLENT and really worked with me to find the right car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil & Axle work

I had the oil changed and a front axle leak looked at and re-evaluated in front of a trip. Everything was done to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your response, Grahm! We appreciate your review of our team, and the staff here at Paul Obaugh Ford-Lincoln look forward to further serving you in the future!

cPastor Lester Kennedy

very good customer service went quickly even with out an appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Always courteous. Service is fast and waiting area is comfortable, though the TV is usually very loud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Take care!

Great facilities, everything was handled quickly.

Recall notice on Ford Fusion. Everything was great. Handled quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Scheduled VA inspection completed as promised. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!

DISTRIBUTION MANAGER

valley gives free soda and snacks, and the people are more friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mister

The service is complete and to the point. They always point out things I need to look out for and need to take care of now. Great Job as always. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Down-Home personal service

My wife went to Obaugh Ford to test drive a Ford Escape and was put in touch with Tammie Allen as her sales person. It turned out that my wife preferred the Honda CR-V to the Escape, but we were so impressed with the wonderful personal service that was provided us by Tammie Allen, that I returned a couple of weeks later to buy my 2015 Ford Explorer from her. She knows her Ford product very well, and she was very relaxing to be around; I never felt like she was pressuring me, but she did an excellent job of getting me in the vehicle that suited by needs as a Real Estate Broker. I will send all my friends to Tammie Allen to buy a car. Also, I just LOVE my Ford Explorer. After driving a Chevy Tahoe for 12 years, I'm not disappointed at all in the Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service - timely manner

The Works service was great. My car is a happy one now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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