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Paul Obaugh Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Obaugh Ford from DealerRater.

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Service at Paul Obaugh

prompt, efficient service. Nice people at the service desk. And Paul Obaugh stands by their word on service issues, long after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2014 Ford Escape

very good service and friendly people to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Delbert, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Obaugh Ford Service

Fast service and very friendly and helpful. Nice waiting room with TV and books.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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car repair

the ladies at the counter were very friendly and willing to help you. they fixed my car in a timely matter and gave me a loaner to drive until mine was fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2005 F150 FX4 Service

They diagnose issues I have with my F150 very well and can fix almost any issue put forth to them. One thing that could be improved is spare parts. Seems like unless it is a standard item, it takes 3-5 days to get the parts in for a repair. So far, nothing has caused the truck to not be available and running, but some repairs take two trips to resolve. Could be better if it could be done in one trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services and clean atmosphere.

Very great job. Got exactly the service I requested was not pressured into additional items.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Received excellent customer service from Misty in the Service Department. She went above and beyond!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mister

As always, they provide the services I expect out of Ford Motor Company. Quick, and always looking after my best interest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I purchased a Lincoln cross over vehicle. My salesman was very,nice and friendly. My total experience with my dealer has been one worth repeating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Alphonso, thank you for your positive review. We're happy to have been of service to you and we look forward to seeing you again!

New Ford F-150

F150. Staff was knowledgable, very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your feedback, Julie. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.