Reviews
quick service
i was able to make an appointment which suited my schedule. The technician took my car right away to be serviced. Service was completed in a respectable time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback. We're happy to hear that our service department delivered such a great experience! The Muller Honda Gurnee Team
Great Service
I was politely greeted by Service Advisor Alan Lauritzen. Alan gave me a coupon for my oil change which was greatly appreciated. My car was completed in a timely manner. The staff at Muller Honda Gurnee is great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Muller Honda Gurnee Team
Maintenance
Reasonable price with coupon. Which service man made sure I got. As I did not have it on me. He still applied it.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Debbie! We're glad to hear that our service team provided you with great customer service. The Muller Honda Gurnee Team
Quality service
In and out quickly, friendly staff. They look the car over thoroughly. Would go back and have several times. Quality service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback! We look forward to seeing you again here at Muller Honda of Gurnee. The Muller Honda Gurnee Team
Excellent, professional service
The technician was professional and polite, didn't try to force me to get services done but told me about all of the services they recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our service team, Elizabeth! We're glad to hear that you had such a positive experience, and we look forward to serving you again. The Muller Honda Gurnee Team
Service and car Maintenance
Polite and efficient servicestaff are polite and explained clearly what needs to be done to your car for better life of the car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind feedback for our service team, Lucila! We're glad to hear that you had such a positive experience, and we hope to see you again. The Muller Honda Gurnee Team
Overall very happy
Miriam, Jason, and the service team moved quickly to get me in and out, as requested given I had a cranky 2 year old in tow
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Muller Honda of Gurnee! The Muller Honda Gurnee Team
Great customer service, great service people
Service representative, Alan L., always recommends things that are necessary, but never tries to upsell any services. I have just under 150k miles and my car is still in great shape because of your service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Muller Honda Gurnee Team
Service - Oil Change
The staff is always courteous and efficient. The wait time is minimal and the waiting are is comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! The Muller Honda Gurnee Team
Very Satisfied Customer
Great customer service, they check everything and gave me a list of how my car is doing, battery, tires etc. They even washed my car. Totally awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Diane, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Muller Honda Gurnee Team