Reviews
Great service department staff.
The Service Department staff is friendly, and professional . I've been taking my two Honda's here since 2010, and have traded them in for our 2018 Accord, and our 2019 Ridgeline. Both vehicles have all the service work done here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Alan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Muller Honda Gurnee Team
Great
Great professional service with a friendly smile thanks Alan Clean Facility timely service easy making a appointment over all great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for your business and this review. We're happy to hear that Alan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Muller Honda Gurnee Team
Great service
Even though my wait was longer than expected, the associate that took care of my car was great. He kept me updated and answer all of my questions and concerns. Very knowledgeable and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Fransico, for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Muller Honda Gurnee Team
Great dealership, even better team working there.
I have bought or refinanced 4 different vehicles from this dealership in the last 6 years. Every time I leave, I leave knowing I got a very fair deal, and was treated very well by everybody. As long as I live in Illinois, I will only buy vehicles from this dealership, and work with the manager Bob.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Joel, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Muller Honda Gurnee Team
Happy Costumer -mersiha
Very friendly ,I was very happy with they service,staff,and they explained everything about my new car...I would recommend this place
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Muller Honda Gurnee Team
Great Car Buying Experience
Great car, friendly people, good deal. Just as important was the fact that this purchase was quick and very efficient. All players were ready for me and made sure that the deal was an enjoyable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, Here at Muller Honda of Gurnee, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Muller Honda Gurnee Team
Honda Passport purchase
Efficient, friendly and attentive staff. Did not feel pressure from sales, were willing to negotiate. Handled everything needed to leave lot with new vehicle within a couple hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Rose! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We appreciate this fantastic five-star review. Please let us know if we can be of any further assitance. We're always happy to help. The Muller Honda Gurnee Team
Maintenance Muller Honda
Friendly when I arrived. Explained waiting time accurately. Additional recommended work explained. Car ready when promised. Good experience overall. I recommend Muller Honda Gurnee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, Thank you for sharing your review! It's a pleasure to know that our Muller Honda team provided you with such excellent service experience. We hope to see you again! The Muller Honda Gurnee Team
Oil change
The person who did my maintenance was Jose and he was very friendly and knowledgeable about what he was doing. I def
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Muller Honda Gurnee Team
Excellent Sales and Service Experience
It was very smooth and all people I worked with were very professional. The service team is also very excellent to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, Thank you so much for choosing Muller Honda of Gurnee! Congrats on your new purchase, and let us know if we can be of any more assistance! The Muller Honda Gurnee Team