Reviews
Quality service
In and out quickly, friendly staff. They look the car over thoroughly. Would go back and have several times. Quality service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback! We look forward to seeing you again here at Muller Honda of Gurnee. The Muller Honda Gurnee Team
Excellent, professional service
The technician was professional and polite, didn't try to force me to get services done but told me about all of the services they recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our service team, Elizabeth! We're glad to hear that you had such a positive experience, and we look forward to serving you again. The Muller Honda Gurnee Team
Service and car Maintenance
Polite and efficient servicestaff are polite and explained clearly what needs to be done to your car for better life of the car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind feedback for our service team, Lucila! We're glad to hear that you had such a positive experience, and we hope to see you again. The Muller Honda Gurnee Team
Overall very happy
Miriam, Jason, and the service team moved quickly to get me in and out, as requested given I had a cranky 2 year old in tow
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Muller Honda of Gurnee! The Muller Honda Gurnee Team
Great customer service, great service people
Service representative, Alan L., always recommends things that are necessary, but never tries to upsell any services. I have just under 150k miles and my car is still in great shape because of your service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Muller Honda Gurnee Team
Service - Oil Change
The staff is always courteous and efficient. The wait time is minimal and the waiting are is comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! The Muller Honda Gurnee Team
Very Satisfied Customer
Great customer service, they check everything and gave me a list of how my car is doing, battery, tires etc. They even washed my car. Totally awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Diane, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Muller Honda Gurnee Team
Great service department staff.
The Service Department staff is friendly, and professional . I've been taking my two Honda's here since 2010, and have traded them in for our 2018 Accord, and our 2019 Ridgeline. Both vehicles have all the service work done here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Alan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Muller Honda Gurnee Team
Great
Great professional service with a friendly smile thanks Alan Clean Facility timely service easy making a appointment over all great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for your business and this review. We're happy to hear that Alan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Muller Honda Gurnee Team
Great service
Even though my wait was longer than expected, the associate that took care of my car was great. He kept me updated and answer all of my questions and concerns. Very knowledgeable and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Fransico, for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Muller Honda Gurnee Team