Reviews
Great Experience
They were very helpful and accommodating. They assist me in getting my new car. I will definitely recommend them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing, Aiman, your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Muller Honda Gurnee Team
Great service
Good customer service - highly recommended to family and friends - what time they told me that vehicle is ready they honored-comparatively low service prices
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raheela, We appreciate your business, and our team looks forward to serving you again soon! POSITIVE REPLY The Muller Honda Gurnee Team
Okay.
Most of the work was completed and the shuttle worked well. The change seems to be fine. I don’t have anything else to add.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christina, The Muller Honda Gurnee Team
Best Car Buying Experience I’ve Ever Had
Muller Honda of Gurnee is an excellent dealership with a great team that truly cares about their customers. I had the pleasure of working with Pat, Andrew, Don, Brian, and Edna during the purchase of my vehicle. I give everyone 5/5 stars because they were so much help with my car purchase. When I say that this dealership truly cares about their customers, I mean it. I had already purchased the vehicle and had agreed to the finance terms when I got a call the next day from Brian. He said if I’d like to come in to the dealership to sign the new finance terms with a much lower APR. I immediately said yes and left to the dealership. He was able to cut down my APR by nearly half, saving me about $50 each month. Brian had already done his job but he went the extra mile to save me some money. Please don’t look anywhere else for you next Honda. Go to the guys over at Muller Honda of Gurnee and they will take care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Juliana, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Muller Honda Gurnee Team
Great service
Had the best customer service with Jose and Daniel. Appreciate the hands on help and satisfactory experience! Would definitely recommend to others looking to purchase a Honda around the area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback on your recent visit to Muller Honda of Gurnee. We're glad to hear that Jose and Daniel were able to assist you and that you had such a positive experience. We hope to see you again! The Muller Honda Gurnee Team
Great service
Service rep Jason Fosdick is the 'best". He is always helpful and friendly. And the service we request is always done right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Richard! We're happy to hear that Jason and the team have been so helpful to you. We look forward to seeing you again here at Muller Honda of Gurnee! The Muller Honda Gurnee Team
Great service and nice staff
Friendly, courteous staff and timely efficient work on car. It was helpful to get a ride to work from then after dropping off my car. The facility is clean and well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our service department! We look forward to sharing your compliments with our team. The Muller Honda Gurnee Team
Great stuff
Always helpful and interested in our needs and wants. Would like some more products that other cars seem to have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We're glad to hear that our team provided you with great customer service, and we look forward to working with you again. The Muller Honda Gurnee Team
Terrific service.
Allen is very good at keeping the customer informed as to the progress of my vehicle. He took his time explaining what services should be done. He then let me decide when to have them completed. The service was done in a timely manor and my vehicle was washed after the service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review and kind words for Allen and our service team! We look forward to working with you again here at Muller Honda of Gurnee. The Muller Honda Gurnee Team
Love getting my Pilot service at Honda Muller
So customer friendly, and honest. Alan Lauritzen and the crew is the best! They have been taking care of our vehicles and family for years now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this feedback, Joseph! It's great to hear that Alan and the team have provided you with excellent customer service. We look forward to seeing you again. The Muller Honda Gurnee Team