Reviews
Service excellence
Honesty, timely, and service excellence. Knowledgeable and attentive. After the sale customer satisfaction remains a priority!! Will definitely return!! Appreciate the continued service excellence!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynne, thank you for taking the time to share your review. We're glad to hear that our team delivered such great customer service. Please don't hesitate to reach out if you need any further assistance! The Muller Honda Gurnee Team
Great Service
Knowledgeable staff. Alan was very helpful. He told me about necessary repairs needed and what vehicles he recommend if I plan on buying a new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Muller Honda of Gurnee, your feedback and rating mean a lot to us. We're glad Alan and the team were able to help, and we hope to see you again! The Muller Honda Gurnee Team
Muller Honda
Ease and length of time it took to service my vehicle. Service advisor was cordial. Very happy with the appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Muller Honda of Gurnee! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! The Muller Honda Gurnee Team
Great service
Great costumer service provided by Jose and team. Quick and to the point and able to make suggestions for my cars care
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Brenda, we're happy to hear that Jose and the team provided such a positive experience! The Muller Honda Gurnee Team
Great service!
They explained what caused problems in detail and were very kind. And service quality was really great and I guess the price is reasonable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear that our team was helpful and friendly while assisting you with your service needs. We appreciate your feedback and look forward to seeing you again at Muller Honda of Gurnee! The Muller Honda Gurnee Team
Great Service but Skip the Wash!!!
Service completed within a reasonable time, at a reasonable price. A potential problem ( cracks in serpentine belt) was brought to my attention and I had that replaced. Complimentary wash without drying my CLEAN car was NOT appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Theodore. While we're glad to see that you had an overall positive experience, we apologize that the car wash did not meet your expectations. Please don't hesitate to reach out directly if you would like to discuss this further, and we hope to see you again soon! The Muller Honda Gurnee Team
Professional
Enjoy every aspect of their services: clean facility, prompt, professional and cost-effective. I have been going there for years and continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Lucy, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Muller Honda Gurnee Team
Great Service
Everything went well and smoothly as always! Have purchased several cars at the Muller Honda of Gurnee Dealership and always come come out very pleased. Will definitely keep coming back. Thanks to David!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy, Juan, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Muller Honda Gurnee Team
A good buying experience
I was able to get the make, model and color of the vehicle I wanted for the cost I expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Here at Muller Honda of Gurnee, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Julie, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Muller Honda Gurnee Team
Service of Honda
Courtesy, care and consideration are the hallmark of this facility. I have never had an unsatisfactory event with the Service Department. They do a wonderful job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Beverly, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Muller Honda Gurnee Team