Reviews
Muller Honda Service Department
I appreciate the great customer service. Alan L is our service guy and always is helpful and knowledgeable. We had an oil change, tire rotation and new starter completed. All was completed in full and on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Grace was very patient and very helpful with finding a car around my budget and helping me not have such high monthly payments. absolutely loved her!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
The service technician was very courteous. He explained what needed to be done and it was completed quite quickly. I did not have any coupons and he was able to get some for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Straight forward and honest no gimmicks very happy with process good people would recommend to friends and family and come back for next purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Maintenance
Jason in the service department has always been very honest with me in what is necessary in all my service appointments. He is a valued employee and Mr. Muller should be told how valuable he is to the Honda Gurnee Service Department.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service!
Always the best service!My car ready for any adventure !Love when representative explained everything about my car and paid attention on my concerns... Thank you !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Jose was very nice and friendly. He was able to explain to me why my battery had to be changed in a year of having the car. He was overall very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very fast and helpful technicians. They always take great care of my car and always recommend other services if my car needs it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
LOVE HONDA!
Jose Cordova was awesome! Everyone at Honda of Gurnee are very friendly not just when purchasing a car but also when needing oil changes and repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Improving service recently
Domingo was friendly, efficient, and clear about everything. My service was very fast. This time, everyone wore masks, which made me feel safer. But scheduling was not easy.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase