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Fred Martin Superstore

(3,165 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Had my car at a different dealership 3x to correct and

Had my car at a different dealership 3x to correct and issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only use Fred Martin for service of our cars going forward.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that our team could help out! Thank you for your kind words and for choosing us! We look forward to seeing you again!

People were friendly and helpful.

People were friendly and helpful. The process was quick and easy. Nice selection to choose from and DJ was great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for shopping with us! Congratulations on your purchase and we look forward to seeing you again!

Everyone I worked with was very nice and helpful!

Everyone I worked with was very nice and helpful! Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I fell in love with. Highly recommend her!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for your 5-star review! We appreciate your business and look forward to seeing you again!

Excellent service.

Excellent service. Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

I had a great experience,the service manager kept me

I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your business and for your review! We look forward to your next visit!

I bought a used vehicle over the phone from out of state

I bought a used vehicle over the phone from out of state and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing any flaws I should be aware of. We quickly came to an agreement on price and after that I worked with their finance team to close out the paperwork. I appreciated their promptness and professionalism throughout the process!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that our team could get it done! Thank you so much for your kind words and for your purchase! Enjoy your new ride and we look forward to hearing from you again!

They were very polite and helpful.

They were very polite and helpful. I am glad I chose this dealer. They patiently answered our many questions. Thank you so much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

I had best experience buying car form Fred Martin

I had best experience buying car form Fred Martin Superstore.Made everything nice and smooth. Thank you again

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it! Thank you for your 5-star review and for shopping with us! Congratulations on your purchase and we look forward to seeing you again!

Kelli was extremely helpful and we found her to be a

Kelli was extremely helpful and we found her to be a great representative! She was very competent and knowledgeable with great answers to all of our questions! Kelli also provided us with excellent service and maintained professionalism while establishing a great personal relationship with customers! With her help, we were able to find a fantastic vehicle for our family! Kelli was perfect!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Kelli could provide you with a great car buying experience! Thank you so much for your kind words and for your business. We look forward to seeing you again!

Great dealership.

Great dealership. Dave did a good job. I was satisfied with my experience there. Good job.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Dave and our team could help! Thank you so much for your 5-star review and for your business! We look forward to seeing you again!