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Fred Martin Superstore

(3,179 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Had a very relaxing experience being able to looking at

Had a very relaxing experience being able to looking at new vehicles. So glad I went to Fred Martin and saw Jake Corbin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We love to hear it! Thank you for your sharing your experience and for shopping with us. Congratulations on your new Ram and we look forward to seeing you again!

My sales experience was wonderful.

My sales experience was wonderful. Jake and the dealership made buying a vehicle very simple and right in my price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Jake and our team could find the right vehicle at the right price! Thank you so much for your kind words and for your business. Congratulations on your purchase and we look forward to seeing you again!

The employees are always very helpful, knowledgeable, and

The employees are always very helpful, knowledgeable, and kind here! I would highly recommend Jake Corbin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind, 5-star review and for your business! We look forward to seeing you again!

We are extremely happy with Fred Martin but also our

We are extremely happy with Fred Martin but also our sales rep Amber Williams. She went above and beyond and got us a fabulous deal on our car. Yes there was some negations obviously but she handled it like a pro. She has been in constant contact with us in regards to the sale and how its going since they are replacing a few items to make it like new again before we take delivery. She made the buying car process pain free and simple. From test driving the car to signing the last document we were in and out in no time. Even though they are not a BMW dealer she was knowledgeable about the car and its options. We highly recommend FM but more importantly Amber our rep. I was looking at a few cars the similar models but we just knew it was the right deal because of Amber. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Amber and our team could provide the right experience! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

Seems like a nice dealership and that's a good review

Seems like a nice dealership and that's a good review from me as I like going to dealerships as much as I like going to the Dr. Office. Was worth the extra drive miles from Pennsylvania, Pennsylvania dealers are the worst.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for driving out! We appreciate your business and hope to see you again the next time you come this way!

I recetnly bought a 2021 GMC Terrain from there back in

I recetnly bought a 2021 GMC Terrain from there back in March. We had some issues that were fixed. The sales crew was great.This is more towards the detailing part of the whole service, as I was looking through my car 3 months later, I found goldfish, dirt and even baby puffs. No one has sat in the backseat of my car, and I do not have a baby for there to be puffs in it. I bought my car on a Sunday so I don't know if it was just laziness or what, but it is crazy to spend so much money on a car, for it to not be cleaned out 100%.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Olivia. We apologize for your experience. Your Sales Consultant should be reaching out soon in order to schedule a time to bring this vehicle in so that we may re-detail it. We again apologize for this. Thank you for brining this to our attention and we look forward to seeing you soon.

Called for a remote issue on the Dodge SUV said bring it

Called for a remote issue on the Dodge SUV said bring it in tomorrow. We’ll take a look at it. Had it fixed in five minutes thank you very much for getting it in so quick. After Spitzer’s told me I’d have to pay for it not under warranty, only three months old

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our team could get it fixed! Thank you for your kind words and for your business! We look forward to seeing you again!

First off I am very pleased with the prices and second

First off I am very pleased with the prices and second off the sales girls Kelli and Lisa were amazing. They were easy to talk with like you knew them your whole life. They knew what they were talking about with the vehicles I was looking to purchase. Very nice experience with the girls and you should be proud of them. I will definitely be recommending Fred Martin and Kelli and Lisa to my friends and family. Thanks Brad H.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Kelli and Lisa were able to provide a great experience! Thank you for your kind words and for choosing our store. If we can help with anything else, don't hesitate to reach out! Thank you again and congratulations on your new RAM!

The experience was awesome and refreshing .

The experience was awesome and refreshing .The service is impeccable!!!! This was my first time for maintenance. Truly a pleasure!! Frank Ferro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We love to hear it! Thank you for your kind words and for your business! We look forward to seeing you again!

My brother had recently bought a new car here and rated

My brother had recently bought a new car here and rated the services included with buying from FMS, so I did preliminary research on their website for used cars in my range. The salesman, Joey, was helpful and straightforward and finance did a nice job explaining the warranties. From seeing a few cars to test driving to filling out the paperwork, the process was smooth and everyone was helpful. I think we were in for about 4-5 hours. Finance and paper work took about 1 - 1 1/2 hours, which was much faster than how it normally goes I was told by family. I get free oil changes for 2 years and free roadside assistance for 3 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our team could provide you with a great experience! Thank you for choosing our store and congratulations on your purchase! We look forward to seeing you again at your next oil change!