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AutoMax Preowned Framingham

(1,377 reviews)
Visit AutoMax Preowned Framingham
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(508) 251-5016 (508) 251-5016

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMax Preowned Framingham from DealerRater.

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Great experience

I bought a 2019 Ram Promaster at Automax. I had The Experience with my sales person Paula BomTempo, she did everything we agree and I’m really happy with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Paula the best dealer

My first experience with Automax, and I had an incredible service from dealer Paula Bomtempo. She provided excellent service even though I live in NJ, I had the pleasure of traveling 3h to buy my car through her. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great experience

I bought a 2019 Ram Promaster at Automax. I had The Experience with my sales person Paula BomTempo, she did everything we agree and I’m really happy with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Repeat customer

Great experience again. Working with Michael Hanley is always a positive when my family needs a vehicle. He got us the most for our money and got it done fast. He's the best in the business in my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great Experience

From my sales person Paula to the finance person Luis this was just an absolutely straightforward and professional no BS process.. More importantly no price gouging they are motivated to sell at a true “fair price”and I definitely did my home work prior to the purchase. I purchased a 2018 Jeep JK for my wife yesterday.. Keep up the good work guys and your focus on the customer. I’ll definitely purchase from you again. I have only written a few reviews but these folks absolutely deserve the highest accolades in my opinion.. Bob Langlois

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought Third Car - Straight Forward Sales Process

Returned to buy my next car after two good experiences over 10 years, and picked up my next car from Mike. After using Truecars, Automax again had the best inventory and lowest prices without the need to haggle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great sales team

I've bought 3 of my last 4 vehicles from Michael Hanley at Automax. He helps me through the process and is always patient, even when I'm not exactly sure about what I'm looking for in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very low pressure

This was a very pleasant first-time buying experience. The gentleman we dealt with was friendly and accommodating, allowing us to not only test drive the vehicle but also take it to an independent garage for a quick inspection before discussing purchasing options. The entire process was very low-pressure. While the price I received for my trade-in was a bit below the KBB, I was satisfied overall with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing

Mike was very efficient nice and friendly, he answered all my questions and concerns and I am completely satisfied with my new purchase. Thank you Mike you’re the BEST! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Purchased car

Purchased a car. They say, they are a one price shop. Once we negotiated on the price of my trade in and had all the numbers, the salesman said there is $599 dealer doc and prep fee. I live in another state so there were no taxes or reg fees. Waited after I decided to buy the car to tell me. SLIMY. Just a way to bump up the price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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