Reviews
Rich Dini and the whole team made our experience...
Rich Dini and the whole team made our experience fantastic as we have had bad experiences at other dealers. This place listens to you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ASK FOR KEVIN
Kevin was the best got exactly what I wanted because of him! A brand new 2022 with only 53 miles I wanted to cry! Definitely the man to see
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No representative from the dealer ever responded to my...
No representative from the dealer ever responded to my request for information. I will not attempt to initiate any further contact with this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Marc was great to work with. I purchased a great car with...
Marc was great to work with. I purchased a great car with his help. It was an enjoyable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership has earned my five star rating, easily....
This dealership has earned my five star rating, easily. If you have the pleasure of working with Elizabeth, then you're in luck. As a first time buyer (I am a fresh college graduate), I could not have asked for a better holistic experience. My mother and I visited several dealers prior to coming to this location and every single one was sneaky and played their games. The experience with Elizabeth, however, was simple, straightforward, informative, and just seamless. If I could give a 6-star rating, I would in a heartbeat. The stereotype of the pushy car salesperson does not apply to Elizabeth in the slightest and I can guarantee that she will make your time at the dealership worth it, whether you walk out with a car or not. Tom, the finance manager, is also a pleasure to work with and makes your options very clear to you. David is also experienced and informative. Great first time buying experience at this dealership. Please, ask for Elizabeth!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall amazing experience. First class dealership and...
Overall amazing experience. First class dealership and highly recommended! Go see my man Radek, he will take care of you. Best car buying experience to date.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam and the rest of the staff were very personable and...
Adam and the rest of the staff were very personable and easy to work with. The vehicle was honestly represented, fairly priced, and arranged for out of state delivery for me without hesitancy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Most nicest and amazing staff I’ve ever come accross in a...
Most nicest and amazing staff I’ve ever come accross in a dealership. Adam was the best. Thank you so much for everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I give the dealership 4.5 stars and would have given 5...
I give the dealership 4.5 stars and would have given 5 but there was a slight miscommunication. I've been looking for 2022 Genesis GV70 in a 2.5L Sport with Prestige package trim for a month. A member from their internet department got a hold of me to inform me one came. Unfortunately, once I placed a payment to hold the vehicle I was told the price quoted was incorrect. No big deal because I really wanted this vehicle. However, I was also told the only difference between the 3.5L and 2.5L with prestige trim was the engine block which sold me. When I arrived, to my dismay there were a few differences besides the engine. At any rate, the differences weren't a deal breaker and the sales rep Elizabeth Strange did a phenomenal job with explaining all the features and even assisting me with setup and showing me how to use the parking assistance function. She was warm and personable too. Also for this price point I was hoping for some champagne and a big red bow but I know I arrived rather late. Lastly, come pre-approved with your own financing company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I have purchase three vehicles from Napleton Hyundai,...
I have purchase three vehicles from Napleton Hyundai, including one in January 2021 and one in July, 2022. Simple, straightforward, easy to deal with, and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair