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Napleton Hyundai of Glenview

(692 reviews)
Visit Napleton Hyundai of Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (855) 899-2734 (855) 899-2734
Used (855) 878-0295 (855) 878-0295

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rich Dini and the whole team made our experience...

Rich Dini and the whole team made our experience fantastic as we have had bad experiences at other dealers. This place listens to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ASK FOR KEVIN

Kevin was the best got exactly what I wanted because of him! A brand new 2022 with only 53 miles I wanted to cry! Definitely the man to see

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No representative from the dealer ever responded to my...

No representative from the dealer ever responded to my request for information. I will not attempt to initiate any further contact with this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marc was great to work with. I purchased a great car with...

Marc was great to work with. I purchased a great car with his help. It was an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

This dealership has earned my five star rating, easily....

This dealership has earned my five star rating, easily. If you have the pleasure of working with Elizabeth, then you're in luck. As a first time buyer (I am a fresh college graduate), I could not have asked for a better holistic experience. My mother and I visited several dealers prior to coming to this location and every single one was sneaky and played their games. The experience with Elizabeth, however, was simple, straightforward, informative, and just seamless. If I could give a 6-star rating, I would in a heartbeat. The stereotype of the pushy car salesperson does not apply to Elizabeth in the slightest and I can guarantee that she will make your time at the dealership worth it, whether you walk out with a car or not. Tom, the finance manager, is also a pleasure to work with and makes your options very clear to you. David is also experienced and informative. Great first time buying experience at this dealership. Please, ask for Elizabeth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overall amazing experience. First class dealership and...

Overall amazing experience. First class dealership and highly recommended! Go see my man Radek, he will take care of you. Best car buying experience to date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam and the rest of the staff were very personable and...

Adam and the rest of the staff were very personable and easy to work with. The vehicle was honestly represented, fairly priced, and arranged for out of state delivery for me without hesitancy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Most nicest and amazing staff I’ve ever come accross in a...

Most nicest and amazing staff I’ve ever come accross in a dealership. Adam was the best. Thank you so much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I give the dealership 4.5 stars and would have given 5...

I give the dealership 4.5 stars and would have given 5 but there was a slight miscommunication. I've been looking for 2022 Genesis GV70 in a 2.5L Sport with Prestige package trim for a month. A member from their internet department got a hold of me to inform me one came. Unfortunately, once I placed a payment to hold the vehicle I was told the price quoted was incorrect. No big deal because I really wanted this vehicle. However, I was also told the only difference between the 3.5L and 2.5L with prestige trim was the engine block which sold me. When I arrived, to my dismay there were a few differences besides the engine. At any rate, the differences weren't a deal breaker and the sales rep Elizabeth Strange did a phenomenal job with explaining all the features and even assisting me with setup and showing me how to use the parking assistance function. She was warm and personable too. Also for this price point I was hoping for some champagne and a big red bow but I know I arrived rather late. Lastly, come pre-approved with your own financing company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchase three vehicles from Napleton Hyundai,...

I have purchase three vehicles from Napleton Hyundai, including one in January 2021 and one in July, 2022. Simple, straightforward, easy to deal with, and responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.