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Scranton GMC of Vernon

(3,161 reviews)
Visit Scranton GMC of Vernon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(3,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton GMC of Vernon from DealerRater.

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My car was taken in as an emergency and was fixed that

My car was taken in as an emergency and was fixed that day. My car was washed and ready for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone at the dealership was a class act.

Everyone at the dealership was a class act. I will definitely be coming back in the future for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional helpful made whole transaction very

Very professional helpful made whole transaction very short and to the point even came to get my car and took it and brought it back after safety check

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just bought a used Sierra 1500 Denali from Scranton.

Just bought a used Sierra 1500 Denali from Scranton. The sales person, Jeff Mancuso was great to deal with. Professional, helpful and not pushy. They were fair with their trade price and pricing on the new vehicle. Overall I am very pleased. I have dealt with Scrantons since the early 1990’s and will continue. Thanks for a pleasant purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Billy is the best!

Billy is the best! Keeps me informed and always delivers on what he promises. No surprises, only great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

No drama, truck in , repaired and out !

No drama, truck in , repaired and out ! That’s all it takes to keep customers happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bought most of my Vehicle there.

Bought most of my Vehicle there.Fair prices on new vehicles , but not used.I got bad deal on trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Her sound from the left rear didn’t sound good.

Her sound from the left rear didn’t sound good. I checked it out could find nothing called the dealer. They put it up on a lift after taking it for a ride found a nail that protruding through the liner above the left your tire. Replaced the liner and sent me on my way. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The entire team is always so friendly and focused on

The entire team is always so friendly and focused on making my service visit a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

James and Brendan were OUTSTANDING!

James and Brendan were OUTSTANDING!!! Very helpful and stayed in communication with my vehicle at all times. Would def go back even being an hour away just from the customer service skills they gave me!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.