Reviews
over excellent
Quick, had loaner car (enterprise) right there waiting, car was clean when returned and filled with gas (about 1/4 tank)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Ramona! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Experience with Friendly Smiles
I know several employees at Rizza Ford... From service to sales to mechanics and I'm always treated and greeted with friendly smiles!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the friendly and outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great friendly service - very clean facility
Jose Munoz was very knowledgable about the 2014 Ford Escape. He answered all of our questions and offered his services with any future needs. Made the process of buying a new car very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, I am happy to hear that the time spent with Jose was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Also, be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
my service
You were quick Your shuttle gave me a ride home and picked me up when my car was ready. Charles is awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Douglas, thanks for the great review! Our team works hard to provide professional and efficient service, and I'm glad that your visit was exactly that way. I'll be sure to pass along your kind remarks to Charles as well. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Service
I came in for an oil change & routine maintenance & I told my service tech Lou Visela about how my radio sometimes goes out by itself & if I turn the car off & restart it, it will come back on. He was able to solve the problem. He is always very courteous & knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, thanks so much for the nice review! I am happy to hear that you were so pleased with the service you received during your recent visit. Lou is a key component of our team and he will be glad to know about your experience as well. We appreciate your business and we look forward to seeing you on your next visit. Also, be sure to stay connected with us on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Friendly advisors, excellent repairs at a valur pr
I liked how your service adviser, Lou, handled my repair and worked with me to get a rental and my repair of my vehical's air-conditioning compressor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We truly appreciate you taking the time to leave us this great feedback, Michael! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Lou took such great care of you and your vehicle. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Excellent service very professional
I was told my car would not be serviced until Tuesday but they managed to get my car ready for me by Saturday. They are very professional and communicate we'll with me everyone was helpful especially Charles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback, Iris! It's our pleasure to provide courteous and professional service to all of our customers, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Very helpful service department
They were happy to accommodate me on short notice with an emergency with my headlights. They also provided a ride for me to get to work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your great review, Charles. I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Sincerely, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service
I didn't wait a long time for service, information on the vehicle was available everything was handle in a fast and professional manner. I was very surprise that My vehicle was washed without asking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dorothy, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business. Regards, Linda Tew - Marketing Director - ltew@rizzacars.com
BEST CAR BUYING EXPERIENCE EVER !!!
I've never been more comfortable than at Joe Rizza Ford. Everyone was so helpful. The Finance Dept worked wonders.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing about customers that have a great experience at Joe Rizza Kia, and we are glad you are one of them. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Respectfully, Linda Tew - Marketing Director - ltew@rizzacars.com