Reviews
great service
the transaction did not take long. We were invited back after we became familiar with the car to learn more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, David! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. Congrats on your new car! We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Kia Sportage
Fast, efficient purchase, Gregg Furmanek represented the extreme knowledge of the product line and moved the purchase process with great concern for my time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, we appreciate you taking time to leave us a great review. We are pleased to hear Gregg did a great job in assisting you with your purchase. Our knowledgeable sales team is patient and eager to assist if there is anything else we can do for you please don't hesitate to give us a call. Sincerely, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Service
People are friendly and helpful. Also, this is the first time I was asked (at any dealership) when I wanted my car done! How cool.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with friendly and courteous service, and I am extremely happy to hear that your experience with us was so positive. We appreciate your business and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Buying my new vehicle was a pleasant experience.
Conversations with John Runia as result of internet inquiry from me where handled with professionalism and respect. Also, car was ready on date I requested. Bill made all the details go very smoothly, was very professional and polite, as did Tony with finances. Was a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for dropping by to leave this great review, Alma! I'm so happy to hear you received top-notch service from our sales team, and I hope that you are enjoying your new car! I'll be sure to pass along your kind words to John, Bill and Tony as well. We appreciate your business, and we look forward to serving you again in the future. In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Greaqt Service
All personnel involved very courteous. Service was done in a timely manner. Did not try to sell me other stuff
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debra, thanks for the great review! Our team works hard to provide courteous and efficient service, and I'm glad that your visit was exactly that way. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
A dealership I've trusted for years
I was pre-financed with credit union. New the VIN of the car I wanted AND its options. No trade in. Salesman got right to the point on price and we closed the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, Terrence! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. Congrats on your new car! We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service
For oil change for my car did not take long time. It was just right and I like the service
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Calvin, thanks for the great review! Our team works hard to provide professional and efficient service, and I'm glad that your visit was exactly that way. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service, open and honest
The service writer,Scott, was great. Very helpful and informative. In fact, every person I've ever dealt with there has been great. I live in Chicago but always drive out to Joe Rizza because of the service. I never feel that they try to oversell or up charge anything which is refreshing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cameron, we appreciate your kind words. We feel our service department is one of the things that makes our dealership special. It's great to know that Scott provided you with the high level of customer service that you deserve. He'll be thrilled to hear your compliments. We appreciate your business. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
No hassle on price
I had the internet price and did not feel like I had to negotiate to get the best price. I HATE haggling and never know if I got a good price. The salesman - Cliff - was also low pressure and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased you were able to perceive that. Cliff is a valuable member of our team and will be pleased to hear about your positive experience as well. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
2014 Kia Soul
My salesman was awesome Mr Hamde Nasser. Also a shout out to Mr Daniel McMillan . The best dealership in Illinois. I am bringing my son in next week so he can get his new car from Joe Rizza Kia also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this review! Hamde is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I'll be sure to pass along your compliments to him and to Daniel as well. Congrats on your new car! It's fantastic that we have earned your repeat business, and we look forward to seeing you again! In the meantime, be sure to stay connected with us on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com