Reviews
Great service, prompt attention.
I liked the prompt service I received. I had credits of $67.00 which me being a retiree, I appreciated very much.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beverley, thanks for the great review! Our team works hard to provide prompt and efficient service, and I'm glad that your visit was exactly that way. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Friendly service/ clean facility
All the staff in the service department are very nice and approachable. Even the service men walking by say hello and ask how I am today. The two girls, I think it's Lauren and Crystal always give me great service while visiting Joe Rizza. They are very fast and efficient and explain things very well for me when I ask any questions. I know there are some services I can find cheaper but the staff always has me coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this great review, Tina! I'm happy to hear that our team has consistently provided you with the outstanding customer service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Nice place to do business
I like honest sales people and people that stands behind there word.and that is why I have purchased 6 to 7 automobiles.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Bruno and Greg give us great service!
We feel like family when we are dealing with Greg and Bruno. The experience was challenging because of the situation that occurred with a used vehicle we purchased previously, but Bruno and Greg, along with Joe Rizza, did their best to satisfy us. In the end, we are very pleased.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, Dennis! Although I'm sorry to hear about the issues you had with your previous car, I am pleased to hear that Bruno, Greg and our team were able to make your experience a positive one. I will be sure to pass on your compliments to them. We appreciate your business and look forward to serving you again. Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
great sales staff
Being able to deal with the same salesperson that I dealt with four years ago. I like continuity, and Bill K. is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, I am happy to hear that the time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. I'll be certain to share your kind words to Bill as well. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Always great service
I always have a great experience with your service dept. Your employees are always so polite. They seem to enjoy what they do.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rita, thanks for the great review! Our team works hard to provide professional and courteous service, and I'm glad that your visit was exactly that way. We appreciate your business and keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Convenient professional service
I was able to bring my car in when it was convenient for me and it was serviced in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback, Margaret! It's our pleasure to provide efficient and professional service to all of our customers, and I am extremely happy to hear that your experience with us was so positive. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service
Lou was excellent. He listen to my request about maintenance for my car and made recommendations based on my car having 100K miles. The repairs did not take long and Dan was very helpful driving me home and back to pick up my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent visit. I'll be sure to pass along your kind words to Lou and Dan too. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
excellent service
Thorough inspection of the car, car kept clean and cleaned after service, car taken in at time of drop off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Service, and reasonable priciing
The effort put in by Mr. Ciaky,,,to get my tire under warranty, was amazing,, and he came thru,, the next day with a new tire, covered ,,,,,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent visit. I'll be sure to pass along your kind words to Ciaky as well. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com