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Joe Rizza Ford

(341 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed

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Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Ford from DealerRater.

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Scotty the service writer asked what my needs were, asked if I was a water. He got my service completed promptly. Lou in service is always accommodating.

Scotty the service writer asked what my needs were, asked if I was a water. He got my service completed promptly. Lou in service is always accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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I had a Service appointment that went very well and I will be returning for future service appointment

I had a Service appointment that went very well and I will be returning for future service appointment

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience, I went on their website and found a few cars I thought would work. Their salesman Jay was very friendly and knowledgeable about each vehicle I looked at. I would definitely recommend Joe Rizza Ford.

I had a great experience, I went on their website and found a few cars I thought would work. Their salesman Jay was very friendly and knowledgeable about each vehicle I looked at. I would definitely recommend Joe Rizza Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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I believe they have great service with my Ford truck in maintenance I'm going back to the next steps of service done!

I believe they have great service with my Ford truck in maintenance I'm going back to the next steps of service done!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kenneth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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Nice vehicles and great staff. I would defiantly recommend this dealership to anyone interested in a good vehicle. It was well wort the trip. Thanks.

Nice vehicles and great staff. I would defiantly recommend this dealership to anyone interested in a good vehicle. It was well wort the trip. Thanks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

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Salesman Al, made the buying of my new vehicle easy, dealership employees were helpful and friendly, picking up the vehicle was also very easy, I would recommend Joe Rizza Ford

Salesman Al, made the buying of my new vehicle easy, dealership employees were helpful and friendly, picking up the vehicle was also very easy, I would recommend Joe Rizza Ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Joe Rizza Ford of Orland Park. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I have been in the market for a new, safe, reliable vehicle and just planned on test driving a handful of options- Al met me outside instantly and helped me differentiate between the bronco options. I ended up falling in love with the first car I test drove

I have been in the market for a new, safe, reliable vehicle and just planned on test driving a handful of options- Al met me outside instantly and helped me differentiate between the bronco options. I ended up falling in love with the first car I test drove

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Katherine, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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I couldn't recommend a dealership any higher than Joe Rizza Ford. They were courteous, professional and willing to work with me to make this purchase a true pleasure. I thank everyone there for their help!

I couldn't recommend a dealership any higher than Joe Rizza Ford. They were courteous, professional and willing to work with me to make this purchase a true pleasure. I thank everyone there for their help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Victoria, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

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Temo was an excellent staff member, and I really appreciate all the help and cordiality from him to us.

Temo was an excellent staff member, and I really appreciate all the help and cordiality from him to us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Bought a new Bronco sport from Joe Rizza. The sales person was very nice and the finance manager was very helpful. The experience was very good.

Bought a new Bronco sport from Joe Rizza. The sales person was very nice and the finance manager was very helpful. The experience was very good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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