Reviews
Scott and cliff are the absolute best. I bought a 2015 jeep from them. I know they weren't making a ton of money on it, but they made sure it was in great operating condition before I bought it. They even made sure the tires were a matching set. They made a customer for life.
Scott and cliff are the absolute best. I bought a 2015 jeep from them. I know they weren't making a ton of money on it, but they made sure it was in great operating condition before I bought it. They even made sure the tires were a matching set. They made a customer for life.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dave, we're happy you found our staff to be so supportive during your experience here at Joe Rizza Ford of Orland Park. Please don't hesitate to reach out to us if there's anything more we can do!
I made an appointment online and got a reminder as the time approached. I checked in on time and was told it would take a couple of hours. I was shocked as I only requested an oil change and it was a 9am appt. I debated on keeping the appt as I had just been diagnosed with a concussion two days before. I told the service rep, Tito Reyes, my situation and asked kindly if he could do his best and sure enough, they finished my work in under an hour. So thankful for the consideration.
I made an appointment online and got a reminder as the time approached. I checked in on time and was told it would take a couple of hours. I was shocked as I only requested an oil change and it was a 9am appt. I debated on keeping the appt as I had just been diagnosed with a concussion two days before. I told the service rep, Tito Reyes, my situation and asked kindly if he could do his best and sure enough, they finished my work in under an hour. So thankful for the consideration.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
I made the appointment online, no issues at all. I had an 8:00am appointment, received a reminder the day before, which I appreciate. Drove right into service area. John Allen greeted me immediately. I was there for 10k maintenance and he asked me if there were any issues with car and how is it running ect. (no issues , vehicle runs great!)He was terrific. Received text with John's number if I needed to get in touch with him for any reason. Received a text when vehicle was complete, no issues at all. Fast, friendly service and a job well done.
I made the appointment online, no issues at all. I had an 8:00am appointment, received a reminder the day before, which I appreciate. Drove right into service area. John Allen greeted me immediately. I was there for 10k maintenance and he asked me if there were any issues with car and how is it running ect. (no issues , vehicle runs great!)He was terrific. Received text with John's number if I needed to get in touch with him for any reason. Received a text when vehicle was complete, no issues at all. Fast, friendly service and a job well done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dave, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Scotty the service writer asked what my needs were, asked if I was a water. He got my service completed promptly. Lou in service is always accommodating.
Scotty the service writer asked what my needs were, asked if I was a water. He got my service completed promptly. Lou in service is always accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I had a Service appointment that went very well and I will be returning for future service appointment
I had a Service appointment that went very well and I will be returning for future service appointment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had a great experience, I went on their website and found a few cars I thought would work. Their salesman Jay was very friendly and knowledgeable about each vehicle I looked at. I would definitely recommend Joe Rizza Ford.
I had a great experience, I went on their website and found a few cars I thought would work. Their salesman Jay was very friendly and knowledgeable about each vehicle I looked at. I would definitely recommend Joe Rizza Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I believe they have great service with my Ford truck in maintenance I'm going back to the next steps of service done!
I believe they have great service with my Ford truck in maintenance I'm going back to the next steps of service done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kenneth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
Nice vehicles and great staff. I would defiantly recommend this dealership to anyone interested in a good vehicle. It was well wort the trip. Thanks.
Nice vehicles and great staff. I would defiantly recommend this dealership to anyone interested in a good vehicle. It was well wort the trip. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!
Salesman Al, made the buying of my new vehicle easy, dealership employees were helpful and friendly, picking up the vehicle was also very easy, I would recommend Joe Rizza Ford
Salesman Al, made the buying of my new vehicle easy, dealership employees were helpful and friendly, picking up the vehicle was also very easy, I would recommend Joe Rizza Ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike, we're happy you found our staff to be so supportive during your experience here at Joe Rizza Ford of Orland Park. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I have been in the market for a new, safe, reliable vehicle and just planned on test driving a handful of options- Al met me outside instantly and helped me differentiate between the bronco options. I ended up falling in love with the first car I test drove
I have been in the market for a new, safe, reliable vehicle and just planned on test driving a handful of options- Al met me outside instantly and helped me differentiate between the bronco options. I ended up falling in love with the first car I test drove
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Katherine, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!