Reviews
GREAT SERVICE
everything friendly service advisor great service nice people including the janitor who offer me a seat in the waiting room after he had cleaned it (late evning i guess around closing)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and very clean facility
You guys are on the over there. Your people are on the ball and are up on vehicle matters. Service is great . See you for next oil change or service work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, it's our ultimate goal to provide top quality service, and we're thrilled to hear that your experience reflected this dedication! I'll be sure to pass along your compliments to our service team. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Purchase new car
Staff friendly, would purchase another car there. When in with certain questions and expectations and they were answered. The other car dealerships gave me the run around and did not meet my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Paul! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Marketing Sales Manger IL
I was scheduled for an oil change and vehicle maintenance checkup. Was in and out within an hour. The staff is always very nice, helpful & courteous. I love taking my 2012 Ford Edge to Joe Rizza Ford. They are a great team to work with!! :D
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorraine, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with professional and courteous service, and I am extremely happy to hear that your experience with us was so positive. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Car Purchase
Everyone was knowledgeable and extremely helpful. Even the porter in the parking lot had lots of great information about the car I purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Justin, thanks for this great review! We make sure that all of our employees are helpful and knowledgeable, and I am happy to hear that you were able to perceive that. Congratulations on your new car! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service
Our salesman Greg Furmanek was knowledgeable and did not high pressure us in any way. This treatment allowed us to make up our minds in a leisurely manner.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Thomas! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Greg is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer! I'll be certain to pass along your compliments. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
great experience
I liked that the sales man wasn't too pushy and let me breathe. He also worked very well with me and I got everything I came in for and left happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leslie, thank you for this great review! We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer, and I'm happy that your visit was so positive. Please let us know if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter to stay connected with special events and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Excellent service
Service was timely, staff very friendly, knowledgeable and helpful. Referred a great place for breakfast along with drop off service. Great service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laurita, your kind words and fantastic star-rating are greatly appreciated! I am happy to hear that our staff was able to provide you with the friendly and professional service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Dream comes true
Jose Munoz is an excellent sales person. He got me exactly what I wanted abd is always available to answer any of my questions before the sale and after.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beverly, thank you for taking the time to write such a great review! Jose is an asset to our team, and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter to stay in the loop with exclusive content and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
great service
I was greeted with warmly with a smile. My vehicle was done when promised and I had no trouble picking it up. I was pleasantly surprised when I noticed it had been cleaned and detailed for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing efficient service. I'm thrilled you were so satisfied with your visit. We appreciate your business and look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com