Reviews
Great service from a great staff.
Went for an oil change and new windshield blades and was in and out in 45 minutes. The young gal that assisted me was very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great overall buying experience
...information from Dimitri about various vehicles and the Explorer I purchased, in particular. All personnel with whom I worked were helpful and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ann, thank you for the great review! Dimitri is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words. Congrats on your new Explorer! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter to stay in the loop with exclusive content and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Customer Servive
Customer Service was excellent....oil change and recall all taken care of very fast within 1 hr. I was on my way...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darlene, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great and Efficient Service
i walked into the dealership and was greeted immediately. I felt welcome and the sales agent was very help and up front with everything and my buying experience was one of the best experience i have had buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glenford, congratulations on your new purchase! I hope you are continuing to enjoy your new car. It's wonderful to hear that this was one of your best buying experiences. Please keep us informed if there's anything else we can do for you. Also, be sure to visit us on Facebook and Twitter for dealer events and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great experience
It was nice being able to get in quickly to service my car. I appreciate the rental car and the no deductible on my service. It was nice having the stress of car problems taken away. My car was ready the next day. It was given a bath and looked nice and shiny!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amy, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Warm regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Very Pleased
Positive attitudes, hard workers, willing to work with me to get down to the right price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alry, thank you for writing this fantastic review! Our team is focused on providing top-notch service, and I am happy to hear that your experience with us was such a positive one. We look forward to serving you again in the future! In the meantime, visit us on Twitter and Facebook for exclusive content and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great services, clean and very nice workers.
I was a walk in for an oil change, and it did not take a long time to get it done. The place was full, but I received great services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Pleasant experience
When I arrived at the dealership it was very busy but within a few minutes I was greeted by Lou V. Who handled my "Work's" coupon and assured me of good service and even a car wash. Lou even went on-line and registered me for the rebate. GREAT!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ellen, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. I'll be sure to pass along your kind remarks to Lou as well. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great experience
Buying a car is a big financial decision that could be intimidating and overwhelming. But my sales person Lee Mora eased my fears and addressed my concerns.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon, we love hearing about customers that have a great experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Lee is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, Linda Tew - Marketing Director - ltew@rizzacars.com
excellent service
I have always received courteous, professional and prompt service when visiting the service department even when I have come in without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacqueline, thank you for sharing this great feedback with us. We feel our service department is one of the things that makes us special. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com