Reviews
Overall good service
The sales associate was willing to work with us We wanted to purchase the Lincoln MXS out of our price range. Maybe next time.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, thanks so much for taking the time to share your feedback with us. Our team works hard to make sure our guests have a wonderful experience, and I'm happy to hear that your visit with us was positive. I'll be sure to share your comments with our team, and we look forward to seeing you at our dealership in the future! Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
excellent place place to buy a car
There friendliness of your staff and the way didn't push me into buying something I didn't want and how they had a play room for the children so I was able to look at all there stock
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for this great review, Vincenzo. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back and see us. Also, check out Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Service
In particular, I am fond of the friendliness of the employees from the servicemen to the salespersons. No task is too great and no question left unanswered. I had an awful experience at another dealership less than a year before buying my current vehicle and was left with an uneasy feeling walking into the dealership. My salesman, Luke, was awesome and I highly recommend you ask for him if buying a Kia. I have had nothing but great experiences thus far when I visit the dealership for services. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lyndsey, thank you for this great review! I am happy to hear you are enjoying your Kia! We strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Luke was able to show you dedicated and personalized service. We appreciate your business and look forward to working with you again. Also, be sure to find us on Facebook and Twitter for dealer news and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Out In An Hour For Oil Change PLUS HGTV!
As always it only took an hour for an oil change. They had HGTV on in the waiting room...HUGE bonus points for that! ;)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, Jeanette! Our primary focus is to provide each and every customer with an exceptional experience, and I'm extremely happy to hear we were able to achieve this during your visit. We look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service
We were very satisfied with our total experience. We had an excellent salesman that was vey friendly and very knowledgable in regard to the products Joe Rizza sells.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Personal Caring Servoce
On a very bad winter night, I came in limping (low tire Pressure) and maybe waited 2-3 minutes before being attented to, with compassion about my getting home safe & sound ASAP. And I didn't wait long before I was back on the road, with much more assurance that my car would handle the conditions. Thank You! PCW
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Patricia! Our entire team is dedicated to providing top quality service, and we're ecstatic to hear that your experience reflected this dedication. We value your business, and we look forward to seeing you on your next visit! Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service
The service was fast and efficient. They kept you informed of what was going on. Everyone was very welcoming and knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice facilities and friendly service
I have always been treated with the utmost respect when I have come into the dealership. As a woman I appreciate being listened to when I say something is wrong.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service
I was told it was going to take a longer time than it took so I liked the fact it didn't take long.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional Service
Service staff did a follow up call to me on a tire noise issue from a previous service visit and required a return visit.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase