Litchfield Ford

Exrlent servise Team was vey helpful and got stuff dano on time All guys helpful

Clean vehicle, great salesman! Truck exceeds my expectations, would have liked more for trade. But oh well I wouldn’t have changed a thing!

Had a great experience at Litchfied Ford. Karl was friendly and very helpful. Great to deal with. Highly recommend

Just wanted to give a special thanks to Nick Errington for currently guiding me on a warranty purchase. Also a thank you to the service department for providing a through pre inspection on my 2020 Ford Ranger lariat.

I travel to CT once or twice a year from California and almost always need an oil change to my Explorer when I arrive or before I leave. Litchfield Ford can always fit me in and I can hang out in the lobby while the work is done. They are also about $40 cheaper than my dealership back home!

will not fix truck with 3000 miles on it the truck shakes violently at 45 MPH they tell me it is normal

8am appointment taken in immediately and couldn't ask for better handling. Asked a few other questions about unit and very informative.

Everyone was polite and respectful. Knew their jobs and were very helpful. Made buying a new vehicle easy.

Service department had no interest in repairing my vehicle. I have a chirping/squeaking in my heater fan. They opened the rear vents and told me it was fixed. $88 for opening two vents. Obviously, this didn’t stop the noise. Upon informing the service advisor that the problem wasn't resolved, and expressing my displeasure with their effort/interest in the repair “attempt,” he blindly defended the work, and actually took offense to my displeasure! With this type of customer service and the ineptitude shown in the work performed, I wouldn’t trust this place to simply check the oil.

Dealership lowballs Blackbook value of trade. Worse: They want to charge $450.00 for Govt cost?? (to register your vehicle) Dealerships I visited charge CT about $230.00.