Reviews
Excellent experience
Excellent experience. Bought a used Ford. Everyone was kind and helpful and respectful. Appreciated doing business with Litchfield Ford. Would definitely do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional Staff
Very professional staff and knowledgeable about their products. Very easy process picking up my new truck. We’ll be back next year to buy a new car for my daughter
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful through the whole process made it seem less to
Helpful through the whole process made it seem less to purchase from them would definitely do business with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always good service from when I called to schedule with
Always good service from when I called to schedule with Allie and then in person. Service on F150 was good no issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy dealing with Litchfield Ford.
Very happy dealing with Litchfield Ford. Have been there a handful of times for general maintenance and a couple of warranty issues. Service and parts staff have been awesome!! Definitely would recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome people to deal with This is my second Super Duty
Awesome people to deal with This is my second Super Duty that I bought from them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Choose a Different Ford Dealer
This is with respect to service. I have new Explorer with a terrible engine rattle that they acknowledge and I have on video, but claim it's normal because another Explorer does the same thing. The car is under warranty and they will do nothing to fix it. When I tried to buy a car from them, they also couldn't be bothered to make a sale, so I bought one elsewhere. I am glad they did not get the purchase. i won't be returning here for any reason.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
First oil change
First oil change for my F150. Very pleasant service advisor. Was done on time with a tire rotation. She explained what was done and confirmed I needed another oil change in 5k miles Talked to Nick for a few minutes to catch up with him. Did enjoy the car magazines in the waiting room Friendly staff and great service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford has the best service
Love my Ford and always get appt when I can and they do not just change your oil They do all full inspection with ito r time I need windshield wipers and I got them right away they give you a great review and tell you how everything is I know I will probably need a battery next time I go their service is the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very easy friendly dealership especially in this...
Very easy friendly dealership especially in this difficult time to buy cars. Patrick Mendes always informative and never pushy. Wouldn’t hesitate to recommend Litchfield Ford !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car