Litchfield Ford

Service was professional and friendly. Everything went well during the sale and pickup of the car. The used car was clean and ready to go.

Very knowledgeable sales person who answered all our questions and was very helpful in buying process.

Patrick was very helpful every step of the way, from ordering my maverick and promptly notifying when it was on it's way. It was a long wait but worth it to get what I wanted.

Pat Mendes did a very good job of explaining the new the Ford Ranger pickup. The paperwork was professionally handled. No pressure, individual attention throughout.

I was shown all aspects of my new car to ensure I was comfortable with it.

Took my F250 in for its first oil change on Litchfield Ford. Took about one hour and ten minutes. They did a through job. I guess my only complaint would be is how long it took when I had an appointment. I normally do my own service work so I’m unfamiliar with how long a job like this normally takes. It seems like an Hour and ten minutes was excessive.

Great service from start to finish. Took time to answer all our questions. Was professional, prompt, and fair.

This dealership quotes you one price but after the work you are nickled and dimed. They charge for rags used by the mechanic who they are charging an hourly rate that is excessive. So if you have a job that involves oil change etc expect a high rag charge!! Will not return to Litchfield Ford for service or a car purchase. Get your quote in writing and not over the phone because they will blame you for not hearing the quote correctly.

Pat Mendes and the whole team at Litchfield Ford are great. It’s an old school, no pressure, handshake deal place. I couldn’t be happier. It’s worth the drive. I love my new F150.

Had recall on our New Ford Bronco Dealership scheduled service appointment the next day and preformed the work. Painless. Thank you