Reviews
I think that the current group of advisors is excellent,
I think that the current group of advisors is excellent, courteous, knowledgeable and helpful. It is a stressful job with lots of demands but never once did i feel ignored. We should remember that a bit of politeness and good attitude goes a long way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words and understanding! Our team at BMW of Bloomfield strives to provide excellent service while maintaining a friendly atmosphere. Thank you for recognizing their efforts, we're here whenever you need us!
Stopped by and a lot of sales people, but not one came
Stopped by and a lot of sales people, but not one came over and asked to help me.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Stephanie - Feedback like this is hard to receive, but we use it to improve the experience of future guests. I hope you will consider calling me so we can discuss this in more detail. Thank you, Chris Chang - General Sales Manager - 973-780-9535
Quick n easy , go to dealership, friendly staff .
Quick n easy , go to dealership, friendly staff . Check them out. Good customer service. Get there .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Robert, for stopping by to leave BMW of Bloomfield a wonderful review!
The service was very excellent and professional.
The service was very excellent and professional. Better than any dealership I've went to
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that our BMW of Bloomfield team earned your five stars. Thanks, Stephan!
Excellent experience and excellent customer service!
Excellent experience and excellent customer service! Would highly recommend. Service Advisor Jin Yoon is always very knowledgeable and extremely helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sharlene, we're delighted to know you had an excellent experience with Jin Yoon at BMW of Bloomfield. Thanks for recommending us!
Service very professional on point very help quickly in
Service very professional on point very help quickly in and out will do all my maintenance there
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Ayala, thanks so much for taking the time to leave BMW of Bloomfield a great review!
Staff member very nice and helpful Mr.
Staff member very nice and helpful Mr. Dong Weinstein also explain everything very nicely Totally satisfied Good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a satisfying experience with Dong and our team at BMW of Bloomfield! We strive for excellent service every time. Thanks for the feedback!
Customer service employees in service department are
Customer service employees in service department are talented @ what they are doing and had working .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our service department at BMW of Bloomfield met your expectations! Our team works hard to provide top-notch customer service. Thanks for the positive feedback!
Friendly staff, everyone smiled and offered help.
Friendly staff, everyone smiled and offered help. Services and billing were thoroughly explained. My advisor even came to my car before I left to say thank you and goodbye. I will come back when time allows for it
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at BMW of Bloomfield made your visit a pleasant one! We appreciate the feedback and look forward to seeing you again next time. Safe travels until then!
Gina (service advisor) was superb with customer service
Gina (service advisor) was superb with customer service and kept me informed with every step of the way when it came to my vehicle. Her technician team of mechanics were also great. I was given a vehicle inspection that was detailed-oriented and appreciated. I have no complaints with my service at the moment and would absolutely refer everyone to this dealership. This is my second vehicle I have purchased from there and will continue to support them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vikki, it's fantastic to know that Gina and our team at BMW of Bloomfield provided you with excellent service. We're grateful for your continued support and look forward to helping you again in the future!