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DCH Montclair Acura

(2,742 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Picked up new lease

Robert made the process very easy for myself and my wife. It’s is our 3rd MDX and we will be going back to him for the 4th

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!

Sold my old car fast and hassle free

If you want to get rid of your old car fast and hassle free, this is the place to look. Paul is friendly, professional and most importantly efficient. Sold my car under 30 mins with a good price, very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again.

5 Stars!!! Signing for a lease was never this easy!!!

Paul Wong is the BEST! This location was a little out of my way, but Paul was highly recommended by friends, so I decided give him a visit. Paul, along with the entire staff, was welcoming , accommodating, and honest. He was also quick to follow up on emails - even on his days off work. When I didn't have time to update info for my car insurance, he went out of his way to handle all of that for me. 5 STARS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

Very Pleasant Experience

Just got used Acura MDX. The Staff were very friendly and responsive. Lovena and Hamad took time to attend to every question and answered them to satisfaction. The pricing, process was very smooth, and was dealt with professionalism. No one tried to put pressure me. Very good dealership and staff. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review! Regards, The Customer Care Team

Professional staff excellent dealership

Tony was a pleasure doing business with. There was no pressure put on me at all. Tony handled himself with professionalism and class. I would highly reccomend this delearship for anybody looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

Excellent service!!

I had a very nice experience at this Acura location. Harry was so patient and very attentive to me, Lora thanks to you as well to make everything go smooth in my process to get a new car. If you are planning to get a new car I do recommend both of them!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back!

Superb Team

Recently took 2019 Acura RDX A spec crossover. Entire team was very professional, efficient , customer friendly and focused. Thx to Sales Mgr Nitin Bassi, Sales Agent Richard Moralas & very interactive finance Mgr Laura Moore. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again.

Great experience.

Richard was great. Knew the car well and did not try and press me. No pressure was applied like normal. He knew my price and made it happen. Jamie in the finance dept was great to. They both know their stuff. I would go back again and recommend them again in a second. The manager Anthony was great as well. He made the deal happen when we were close in the end on pricing. Very professional - all around good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review! Regards, The Customer Care Team

Great experience very helpful

Overall everything went great Robert and Lora were very helpful and patient while we were trying to gather up all the information they needed even staying past closing hours. They made the purchase of my ILX wonderful and smooth will def recommend anyone to this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review! Regards, The Customer Care Team

Great experience

Rob and Nitin was awesome so helpful. Rob went over everything with me about the car twice to make sure I knew everything about the car before leaving. He also called me 2 days later to make sure everything was ok and if I had any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a wonderful experience during your visit to our dealership and thank you very much for the five star review! Regards, The Customer Care Team