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DCH Montclair Acura

(2,742 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Great Time

I had a great time buying my car from Montclair Acura. The team is great and a lot of fun throughout the process, I will recommend them for all your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

BEST TEAM EVER!

Buying a car on New Year's Eve sounds like a hassle. Not at DCH Montclair. My wife was in need of an upgrade so we did some research online and found the 2014 Corolla. Walter and Hamad were professional AND fun to work with!! I will definitely be doing business again with DCH and look forward to working with such a wonderful team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again. Regards, The Customer Care Team

Walter and Lora were very helpful and I will definitely reco

Walter and Lora made my purchase of my beetle wonderful and hassle free I will definitely recommend this dealership to everyone Even people I had no direct contact were smiling and friendly excellent aura here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review! Regards, The Customer Care Team

Friendly, stress-free car buying experienxe

I had a fantastic experience at DCH Montclair Acura. Choosing the last Friday of the year, I wasn’t sure what level of service or attention I would get being the busiest time of year. Richard was at the door to greet me as soon as I arrived and from there worked with me while I evaluated two different vehicles, drove me around the lot to explore color options and really took the time to go over what I had available to me within my budget. He was incredibly patient and once we got to talking numbers, very transparent! He brought over all the details I requested and didn’t hide anything. The numbers weren’t exactly where I wanted so he introduced me to his Sales Manager, Nitin, who was equally transparent and easy to work with. I voiced concerns around the pricing and within 5 minutes we had my car at a price that worked for both of us. This was one of the easiest car deals I have ever made and the DCH team helped make that possible! I highly recommend if you are looking for a new vehicle to check them out. They take the time to understand your priorities for a new vehicle, understand how to work within a budget and don’t play the games that some other dealerships play.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back! Regards, The Customer Care Team

Friendly and willing to work on price

I worked with Harry Jones for a new car for our growing family. We test drove the Acura MDX and he was very knowledgeable on the different models. He didn’t push and didn’t try to up-sell us. Harry worked with us at the end to ensure our car matched our needs upon delivery, and patiently walked through the features of the car and DVD player...while standing outside in the rain!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!

Great dealership, great vibe

Pleasure to work with tony. He was authentic, transparent, and an overall pleasure to do business with. He didn’t oversell, and at no point did we feel pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again.

A Happy customer!😁

I’m In love with my 2018 ILX and if It wasn’t for Annabel I probably would’ve gotten a honda civic but thank god I didn’t. Annabel was helpful and educated me about the car which furthered my knowledge. Working with Annabel was a pleasure and now I have a smile on my face whenever I drive my new ILX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!

Great service

Annabel was super helpful and made it really easy on helping me to get my car. I would recommend her to anyone. I’m happy with my car. Thank you Annabel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!

Acura purchased

I leased a Acura TL and was very happy with the service from the dealership as a whole as well as the individual service from my salesman, Harry Jones. I love the car and feel like with the assistance of the salesman made a good informed decision. I would highly recommend purchasing a car from Montclair Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!

Great way to end the year!

The experience at this dealer was amazing! They take their time with you to make sure you get exactly what you’re looking for. That alone is very rare since most dealers are a hassle to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again.